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est. per hour
Maitre’d - Full-time
| Hours | Full-time |
|---|---|
| Location | Martinsburg and Surrounding Areas Martinsburg, West Virginia |
About this job
We have a full-time opening for a Maitre’d.
Must be able to work various shifts per week.
Requirements
EDUCATION/EXPERIENCE
• Must be 18 years of age or older.
• High school diploma or equivalent required
• A minimum of 2 years’ experience working within a 4 / 5 star establishment as Maître D’ or 3 years as Head Waiter/ess
• Customer service experience required
REQUIREMENTS
• Able to communicate clearly in and possess a good command of verbal and written English.
Additional language skills would be a distinct advantage and benefit
• A minimum of 2 years’ experience working within a 4 / 5* establishment as Maître D’ or 3 years as Head Waiter/ess
• Excellent Customer Service Skills and ability to understand and respond to individual guests needs and requirements
• A genuine interest and understanding in food and drink – wine and cocktail knowledge is essential
• Exceptional communication and presentational skills
• Problem solving skills
• Ability to think on your feet and under pressure whilst maintaining a positive outlook and attention to detail
• Able to organize time effectively, forward plan and prioritize tasks to ensure work load is balanced and urgent situations are dealt with immediately. Ability to multitask
• Ability to work as part of a small team and independently and use initiative
• A natural ability and confidence to sell / promote is a distinct
PHYSICAL DEMANDS
• The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties this job, the employee is regularly required to stand; walk’ use hands to finger, handle or feel; reach with hands and arms; stoop, kneel, crouch; talk and hear.
• The employee must be able to lift and move up to 25 pounds.
• The employee must be able to see differences in widths and length of lines such as those on graphs.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
• Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors.
• Must be able to change activity frequently and cope with interruptions.