The job below is no longer available.

You might also like

in Durham, NC

Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location durham, North Carolina

About this job

Tellers primary responsibilities include, processing transactions accurately and efficiently in accordance with established policies and procedures and engaging our customers . Connecting customers through referrals to teammates and specialists making the financial lives of our customers better. Tellers are the face of Bank of America and therefore demonstrate core values in all actions and provide an excellent experience for the customer. May be required to work weekends and/or extended hours and regular, reliable attendance is critical.

Required Skills:

Proven results in exceeding goals in areas of sales and service in a customer-centric, results-driven environment

Minimum of six months customer service experience in financial services, retail sales or a goal-oriented environment

A minimum of six months experience with cross-selling, up-selling and/or referring products

Thrive on engaging with customers; can begin a conversation, build rapport, and handle objections

Ability to identify customer financial needs, goals and objectives; comfortable asking customers about their personal finances

Ability to sell customers on meeting with a sales associate to learn about products/services

Ability to respond and assist customers with inquiries and/or problem resolution

Ability to work effectively as a team member

Strong communication skills (including verbal and non-verbal) and active listening skills

Careful attention to detail and time management

Proficiency in basic computer skills

Pass pre-employment assessment

Desired Skills:

Minimum of six months cash handling experience