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Host - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Grapevine, TX Grapevine, Texas |
About this job
Brick House Tavern + Tap is a sports-centric, guest-centric, next-generation tavern. At Brick House, we pride ourselves on providing each and every guest with an authentic dining experience that includes a chef-inspired menu of elevated American fare along with delicious, hand-crafted cocktails. When you start your career at Brick House, you’ll become part of our growing family of fun, high-energy, hard-working team members. You’ll also enjoy competitive pay and benefits and outstanding career growth opportunities. We can’t wait to hear from you! Apply today!
Host Position Summary
As one of the most important members of our team, the host helps to deliver an authentic Brick House experience to our guests by creating a great first and last impression. The host is responsible for welcoming all guests as they enter the restaurant, seating guests, and thanking guests as they leave the restaurant. The host keeps the flow of the restaurant at a steady pace and ensures the high quality of products and services by adhering to timing standards.
Host Responsibilities
•Be cheerful and helpful at all times.
•Answer all phone calls within 3 rings using the proper phone answering procedures.
•Open the door for every guest and welcome them in a warm, friendly, and genuine manner.
•Give first-time guests a restaurant tour.
•Ensure complete guest satisfaction before they exit the restaurant and inform a manager if a guest is not satisfied.
•Possess up-to-date knowledge of all food, liquor, beer, and wine offered.
•Apply a positive suggestive sales approach to guide guests.
•Maintain spotlessly clean menus and promotional materials.
•Take accurate To-Go orders.
•Operate point-of-sale (POS) terminals.
•Assist other team members whenever possible.
•Complete other general host tasks as assigned.
Similar Job Titles / Key Words: Greeter, Food Service
Host Minimum Requirements
•Must have clear written, verbal, and phone communication skills.
•Must have basic math skills and the ability to responsibly handle cash transactions.
•Must be able to work in a team environment.
•Must have the physical abilities to carry out the functions of the job description.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle or feel; reach with hands and arms; climb or balance; and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl and taste or smell. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Brick House Tavern + Tap is an Equal Opportunity and E-Verify Employer.
This job description is a summary and not all inclusive of position duties and responsibilities.
This host position is at the Brick House Grapevine restaurant located at 700 W State Hwy 114, Grapevine, TX 76051.
Host Position Summary
As one of the most important members of our team, the host helps to deliver an authentic Brick House experience to our guests by creating a great first and last impression. The host is responsible for welcoming all guests as they enter the restaurant, seating guests, and thanking guests as they leave the restaurant. The host keeps the flow of the restaurant at a steady pace and ensures the high quality of products and services by adhering to timing standards.
Host Responsibilities
•Be cheerful and helpful at all times.
•Answer all phone calls within 3 rings using the proper phone answering procedures.
•Open the door for every guest and welcome them in a warm, friendly, and genuine manner.
•Give first-time guests a restaurant tour.
•Ensure complete guest satisfaction before they exit the restaurant and inform a manager if a guest is not satisfied.
•Possess up-to-date knowledge of all food, liquor, beer, and wine offered.
•Apply a positive suggestive sales approach to guide guests.
•Maintain spotlessly clean menus and promotional materials.
•Take accurate To-Go orders.
•Operate point-of-sale (POS) terminals.
•Assist other team members whenever possible.
•Complete other general host tasks as assigned.
Similar Job Titles / Key Words: Greeter, Food Service
Host Minimum Requirements
•Must have clear written, verbal, and phone communication skills.
•Must have basic math skills and the ability to responsibly handle cash transactions.
•Must be able to work in a team environment.
•Must have the physical abilities to carry out the functions of the job description.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle or feel; reach with hands and arms; climb or balance; and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl and taste or smell. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Brick House Tavern + Tap is an Equal Opportunity and E-Verify Employer.
This job description is a summary and not all inclusive of position duties and responsibilities.
This host position is at the Brick House Grapevine restaurant located at 700 W State Hwy 114, Grapevine, TX 76051.