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Summer 2015 Intern - Customer Success Group, AMER - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | boston, Massachusetts |
About this job
Job Title: Summer 2015 Intern - Customer Success Group, AMER
Job Category: University Recruiting - Non Tech
Location: Boston
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!
Goal of the program:
To build a solid and credible pipeline of young talent for the purpose of having a better overall mix of highly experienced and young, energetic, bright but inexperienced talent to the Americas Customer Success Group.
JOB DETAILS:
Your responsibilities may include:
Administrative/Operational
Maintain/Develop various dashboards/reports
Execute multiple customer/region events, including coordinating invitees, all logistics and follow-up required (DreamForce-to-you, executive events and dinners, Circles of Success )
Documenting best practices and sharing with peers and colleagues
Note taking at various events
Strategic
Coordinate account assignments/transitions
Coordinate Dreamforce 2015 planning activities
Develop and execute adoption strategies and campaigns
Assist team with new release planning, renewal and red account strategy
Assist Success Managers with customer engagements
Corporate Culture
Coordinate foundation events
Assist in developing/executing regional Foundation strategy
Local User Group Ambassador
Requirements:
General Interest in growing a career within a technology company
Strong technical knowledge of salesforce.com product and features, capabilities, best use and how to deploy, including knowledge of the salesforce.com platform and ecosystem
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
Ability to prioritize, multi-task, and perform effectively under pressure
Aptitude both for analyzing technical concepts and translating them into business terms, and for mapping business requirements to technical features
Job Category: University Recruiting - Non Tech
Location: Boston
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!
Goal of the program:
To build a solid and credible pipeline of young talent for the purpose of having a better overall mix of highly experienced and young, energetic, bright but inexperienced talent to the Americas Customer Success Group.
JOB DETAILS:
Your responsibilities may include:
Administrative/Operational
Maintain/Develop various dashboards/reports
Execute multiple customer/region events, including coordinating invitees, all logistics and follow-up required (DreamForce-to-you, executive events and dinners, Circles of Success )
Documenting best practices and sharing with peers and colleagues
Note taking at various events
Strategic
Coordinate account assignments/transitions
Coordinate Dreamforce 2015 planning activities
Develop and execute adoption strategies and campaigns
Assist team with new release planning, renewal and red account strategy
Assist Success Managers with customer engagements
Corporate Culture
Coordinate foundation events
Assist in developing/executing regional Foundation strategy
Local User Group Ambassador
Requirements:
General Interest in growing a career within a technology company
Strong technical knowledge of salesforce.com product and features, capabilities, best use and how to deploy, including knowledge of the salesforce.com platform and ecosystem
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
Ability to prioritize, multi-task, and perform effectively under pressure
Aptitude both for analyzing technical concepts and translating them into business terms, and for mapping business requirements to technical features