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GetGo Senior Team Leader (Full-time)-COD East
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Bedford, OH Bedford, Ohio |
About this job
The GetGo Senior Team Leader is intended as a developmental position for the Store Leader position. A GetGo Senior Team Leader supervises Crew, WetGo and Kitchen Leads as well as other Team Members in a stand-alone store. The GetGo Senior Team Leader is responsible for interviewing and selecting the right person and ensuring training is completed. A Senior Team Leader is responsible for growing sales by effectively coaching and directing Team Members to execute merchandising plans, ensuring excellent customer service, controlling costs and continuously improving processes across multiple lines of business.
Requirements
- Consistently makes sound decisions and takes appropriate actions to: Meet or exceed key performance metric targets/projections; Execute merchandising plans in order to maximize sales and reduce wast; Manage inventory to maximize sales, control costs and reduce waste; Schedule Team Members to ensure coverage that meets the needs of the business and Team Members; Delegate and assign work to Team Members to ensure match between work to be done and Team Member knowledge and skills; Consult with Store leader regarding how to allocate resources, prioritize work and manage time (e.g., scheduling, labor hours, delegation of responsibilities, etc.)
- Interviews Team Member candidates by following a standard procedure. Consults with store leader on final Team Member hiring decisions
- Supports the professional development of Team Members through appropriate talent management processes (e.g., development plans, career pathing, development opportunities, etc.)
- Provides continuous, effective feedback and coaching to Team Members related to safety, service, and overall work performance, including fairly managing performance problems. Models Our Core Values, relevant Skills for Success and Team Member-level knowledge and skills
- Supports the selection, preparation, and expectations of peer trainers, master trainers, etc. Validates that all Team Members are trained to perform their jobs safely, effectively and to provide great customer service. Conducts all aspects of store orientation following a standard procedure, including following up with all new Team Members during and following initial orientation and job skills training
- Ensures conditions across the store meet or exceed standards for safety, service, and overall operational efficiency by engaging Team Members in continuous improvement efforts
- Responsible for budget development, expense control and/or revenue generation for a department.
- Responsible for direct and indirect supervision of team members in one or more departments.