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Hours Full-time, Part-time
Location Frederick, MD
Frederick, Maryland

About this job

A GetGo Store Leader supervises the Senior Team Leader(s), Crew, Kitchen and WetGo Leads and all other Team Members. The GetGo Store Leader communicates and ensures that the company strategy is executed by his/her team. The Store Leader is responsible for growing the business by allocating resources appropriately, coaching senior team leaders and Team Members on how to meet or exceed the business goals, drive sales, merchandise, control costs and develop talent across the entire store.

Requirements

  • Supports frontline leader decision making through coaching and collaborative action planning in order to: Meet or exceed key performance metric targets/projections (Maintains awareness of store-level and organizational financial performance trends);
  • Enhance the effectiveness of merchandising plans in order to maximize sales and reduce waste by: (a) Taking a proactive view of the market and (b) Taking an active role in building the business outside of the 'four walls' of the store
  • Manage inventory to maximize sales, control costs and reduce waste - Proactively recognizes trends across the store and organization
  • Allocate resources, prioritize work and manage time E.g., scheduling, labor hours, delegation of responsibilities, etc.
  • Identifies hiring needs across the store. Shares responsibilities for Interviewing Team Member candidates by following a standard procedure. Consults with frontline leaders in order to make final Team Member hiring decisions. Supports continuous development of frontline leader interviewing knowledge and skills through clarification of selection and hiring expectations
  • Supports the professional development of Team Members and frontline leaders through appropriate talent management processes (e.g., development plans, career pathing, development opportunities, etc.. Applies a philosophy of 'find & develop my own replacement
  • Provides continuous, effective feedback and coaching to Team Members and frontline leaders related to store-wide trends and opportunities around safety, service, and overall work performance, with a focus on helping frontline leaders become better coaches and maintain successful performance through recognition. Models Our Core Values, relevant Skills for Success and frontline leader role-specific knowledge and skills. Inspires others through own passion for retail and loyalty to the interests of the business
  • Allocates appropriate and adequate resources and tools necessary for effective training execution. Supports the selection, preparation, and expectations of peer trainers, master trainers, etc. Validates that all Team Members are trained to perform their jobs safely, effectively and to provide great customer service. Conducts all aspects of store orientation following a standard procedure, including following up with all new Team Members during and following initial orientation and job skills training. Continuously develops own knowledge and skills as a facilitator of instructor-led and on-the-job training
  • Encourages inclusion and diversity while promoting a productive team environment. Uses working knowledge of organization's support structure to develop support network and make business connections. Proactively leverages tools, resources and information throughout the organization. Is a 'go to' for other Store Leaders
  • Ensures conditions across the store meet or exceed standards for safety, service, and overall operational efficiency by analyzing opportunities and engaging frontline leaders in proactively and continuously: Adhering to work designs and Problem solving and implementing improvement actions across the store
  • Responsible for budget development, expense control and/or revenue generation for multiple departments or divisions.
  • Responsible for direct and indirect supervision of team members in one or more departments.