Assistant Manager

We have an immediate opening for Manager position(s) at the company's Bluffton location in South Carolina.

Must be able to work various shifts per week.
Minimum Age21+ years old
We will provide corporate training for a qualified manager candidate

Operations--Assistant manager manages entire operation of restaurant during scheduled shift for operational levels that meet or exceed customers' expectations in the areas of quality, service and atmosphere, creating value through an excellent experience and a fair price. Accurately complete designated duties such as inventory control, ordering of products, cash control. Ensures restaurant is operated within operational guidelines established by owner and franchisor.
Essential job functions
*Oversee and manage all areas of restaurant and make final decisions on matters of importance.
*Ensure that all necessary systems and routines are incorporated into the day-to-day operations of the restaurant.
*Responsible for the development and achievement of the restaurant's business plan by working with the owner and interacting with American Dairy Queen Business Consultants, field staff or territory operator.
*Ensure guest service in all areas meets company standards.
*Respond to customer complaints, taking prompt and appropriate action to resolve problem and ensure customer satisfaction is maintained.
*Organize and implement local restaurant marketing as well as regional and national marketing promotions to increase restaurant sales.
*Staff, train and develop restaurant managers and hourly employees through orientations, ongoing feedback, the establishment of performance expectations and by conducting performance reviews.
*Responsible for effective management schedules and ensuring that restaurant is properly staffed for all day parts and sales volumes.
*Manage restaurant P&L to optimize manageable profit, control COGS, Labor, and Controllables (semi-fixed expenses).
*Expected to exercise good judgment in decision-making and reporting issues to the Owner.
*Perform other duties and responsibilities as requested by owner or owner's appointee.
*Maintain a positive working relationship with all restaurant to foster and promote a cooperative and pleasant working climate, which will be conducive to maximize employee morale, productivity and efficiency.
Qualifications/Requirements:
*Two to three years of restaurant management experience required, QSR experience strongly preferred.
*High School diploma or equivalent required.
*Proven track record in management of COGS and labor.
*Qualified candidates must have excellent customer service and employee relation skills.
*Must be detail oriented with the capability to oversee all aspects of the business and multiple areas simultaneously in a fast paced environment.
*Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.
*Must be able to interact with the public and co-workers constantly during shifts.
*Must be able to work in and out of different temperature ranges.
*Must be able to stand for long periods of time.
*Must be able to lift up to 50 pounds.
*Must have excellent customer service skills, exhibit good manners, proper personal hygiene, positive attitude, and promptness.