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Appliances Expert
•30 days ago
| Hours | Full-time |
|---|---|
| Location | 4102A MERIDIAN STREET SOUTH Puyallup, Washington |
About this job
What does a Best Buy Appliances Expert do?
The Appliances Expert is responsible for delivering a Experience across all aspects of the Appliances ecosystem. This role will achieve sales targets in revenue, margin, and solutions and ensure that no customers are left unserved. Works closely with other employees to demonstrate, promote and sell a variety of exciting Appliances assortment in Appliances and across the store to ensure customers' end-to-end needs are met. The Appliances Expert must be able to build quality relationships with retail consumers, while providing them with relevant and memorable product demonstrations.
The Appliances Expert is and BBY certified in taking complex technology and making it simple for clients to understand and see value. When not actively working with a customer, the Appliances Expert will be responsible for building relationships, coaching and training with their store and surrounding stores, sharing their vast knowledge of the Appliances ecosystem with sales consultants throughout the store.
Role is also responsible for utilizing full range of tools, systems, resources, customer insights and relationship selling techniques to provide customer solutions that not only meet consumer needs, but leverage key drivers of the business. Experts must also understand the industry, local market and competition, and share learning's and knowledge in an appropriate manner. 80% of the time you will:
Basic Requirements:
Additional Job Information
What are my rewards and benefits?
Discover your career here! At Geek Squad and Best Buy we offer much more than a paycheck. Surrounded by the latest and greatest technology, a team of amazing coworkers and a work environment where anything is possible, you’ll find it easy to be your best when you work with us. We provide an exciting work environment with a community of techno learners where you can be yourself while investing in your career. Empowered with knowledge you will discover endless opportunities to grow. From deep employee discounts to tuition reimbursement, to health, wealth and wellness benefits, to learning and development programs, we believe the success of our company depends on the passion of employees for learning, technology and people.
About Us
Best Buy Company and its Family of Brands
Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, China, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun – whether online, via mobile device or in our stores.
The Appliances Expert is responsible for delivering a Experience across all aspects of the Appliances ecosystem. This role will achieve sales targets in revenue, margin, and solutions and ensure that no customers are left unserved. Works closely with other employees to demonstrate, promote and sell a variety of exciting Appliances assortment in Appliances and across the store to ensure customers' end-to-end needs are met. The Appliances Expert must be able to build quality relationships with retail consumers, while providing them with relevant and memorable product demonstrations.
The Appliances Expert is and BBY certified in taking complex technology and making it simple for clients to understand and see value. When not actively working with a customer, the Appliances Expert will be responsible for building relationships, coaching and training with their store and surrounding stores, sharing their vast knowledge of the Appliances ecosystem with sales consultants throughout the store.
Role is also responsible for utilizing full range of tools, systems, resources, customer insights and relationship selling techniques to provide customer solutions that not only meet consumer needs, but leverage key drivers of the business. Experts must also understand the industry, local market and competition, and share learning's and knowledge in an appropriate manner. 80% of the time you will:
- Engages customers using selling skills, drive profitable growth and achieve their department/individual goals with a focus on providing sales support in the Appliances department.
- Uses innovative customer engagement and creative sales techniques to increase sales of Appliances Ecosystem products in the designated Appliances Zone and secondarily in the Appliances department including performing advanced customer demonstrations.
- Able to take complex technology and make it simple for customers and employees.
- Ensures that they are always ready to serve customers, demonstrating this through role plays, customer interactions, and verbatims.
- Maintains a high level of product knowledge within new technology, and across the Appliances ecosystem.
- Maintains their department's merchandising and readiness to service customers throughout the day; primarily ensuring Appliances zone display maintenance and verifying in-store product assortment.
- Direct interaction and constant feedback on new and existing product, and customer engagement through calls and in person with Appliances partner and market teams.
- Provides weekly insights & experiences, performance of the zone, promotions, and sales best practices.
- Interacts with other experts on best practices.
Basic Requirements:
- High School Diploma
- 3 months experience in sales, customer service or related field and 6 months experience working with Appliance products
- 1 year sales experience
- 1 year working with consumer electronics products and/or services
Additional Job Information
What are my rewards and benefits?
Discover your career here! At Geek Squad and Best Buy we offer much more than a paycheck. Surrounded by the latest and greatest technology, a team of amazing coworkers and a work environment where anything is possible, you’ll find it easy to be your best when you work with us. We provide an exciting work environment with a community of techno learners where you can be yourself while investing in your career. Empowered with knowledge you will discover endless opportunities to grow. From deep employee discounts to tuition reimbursement, to health, wealth and wellness benefits, to learning and development programs, we believe the success of our company depends on the passion of employees for learning, technology and people.
About Us
Best Buy Company and its Family of Brands
Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, China, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun – whether online, via mobile device or in our stores.
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