Senior Project Manager - STARs Member Navigators - Telecommute

You love to challenge the status quo. You thrive on exceeding goals, always making things better than you found them. Bring that passion to UnitedHealth Group and join us on a mission to help people live healthier lives. As a Senior Project Manager, you'll work alongside a high caliber team as you drive innovation and business forward. You'll roll up your sleeves as you coordinate complete projects, defining performance and results. When you get into the driver's seat of this role, you will show your expertise in determining time frames, allotment of staffing and funding resources and leading others in the organization to make meaningful process improvements. This is no small opportunity.

As a Senior Project Manager - STARs Member Navigators, you'll shift scope definition, risk identification, methodology and resource allocation to a gear you didn't even know you have. You'll take on tough challenges and create innovative solutions. Along the way, you'll grow and develop at a pace that energizes your career while you do your life's best work.(sm)

This is a newly created role to support the Community and State DSNP Stars Member Navigator Program. This program is comprised of non-clinical staff performing and documenting member outreach both telephonically and in-person to close STARs gaps in care nationally for dual special needs plan members. This Program entails 53 FTE's across the country who works directly with our membership in a face to face role as a liaison and advocate for each members need in obtaining needed care and resources.

The Senior Project Manager will work closely with the Program Director to assist in data mining and ensuring that member lists are created and QA'd, Care Management System Reporting is maintained and queued up for each Navigator across the country.

In addition, this position will perform in a Business Services Liaison role (approximately 15% of their time) to support the Navigator Team.

Primary Responsibilities:

• Lead or help develop program or project scope statements, in consultation with applicable stakeholders (e.g., program/project charter, Statement of Work, Business Vision Document)
  
• Work with resource managers to drive the identification of the skills, duration and effort required for successful project execution
  
• Collect, analyze and maintain financial forecast information (e.g., labor, hardware, software), using input from applicable sources
  
• Establish/apply quality objectives, criteria, standards and levels using appropriate quality management methods, with stakeholder input (e.g., key performance indicators, scope definition)
  
• Develop, communicate and implement program/project risk/issue management plans and strategies (e.g., mitigation, avoidance, transfer, and acceptance)

Required Qualifications:

• BA/BS degree and/or equivalent education and work experience
  
• 3+ years of health care member engagement and outreach project management experience, ideally within UHG and impacting STARs performance
  
• 3+ years of experience in tracking, planning projects, working with large data sets and making data-driven analytical decisions
  
• 3+ years manipulating large healthcare data sets
  
• Intermediate level of proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint
  
• Demonstrated ability to communicate ideas clearly and concisely to leadership within and across departments
  
• Demonstrated ability to efficiently prioritize and balance multiple projects and deadlines

Preferred Qualifications:

• 2+ years of managed health care experience, ideally within UHG
  
• 1+ years UHG Business Services Liaison (BSL) experience
  
• Experience in SQL, SPSS, or SAS

Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm)

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: STARs, data sets, Project Manager, PMP, healthcare, health care, SQL, SPSS, or SAS, Minnetonka, MN, telecommute, telecommuting