Customer Service Representative - Full-time / Part-time

Aerotek is seeking out Customer Service Representatives for a contract-to-hire position with one of our Healthcare clients in the Aurora area.

Job Duties:

• Handles 50-80 inbound/outbound calls
• Researches and analyzes data to address operational challenges and customer service issues.
• Provides external and internal customers with requested information.
• Sets patients up with charity programs, payment plans, etc.
• Works with customers for 120 days before sending to bad debt
• Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature.
• Uses computerized systems for tracking, information gathering and troubleshooting.

Qualified Candidates will Have:

• High School Diploma or GED
• 1 year minimum Call Center Experience
• 1 year minimum Customer Service Experience
• 6 months healthcare call center experience required - medicaid experience preferred
• HIPAA experience preferred
• Experience working with multiple screens/systems
• Good attendance record and tenure with previous employment

Schedule:

Candidates will work four days a week, ten hours a day. They will have a Tuesday, Wednesday, or Thursday off during the week.

If interested and qualified, please send resume to Elizabeth at or call 303-224-4585

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.