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Hours Full-time, Part-time
Location Indianapolis, IN
Indianapolis, Indiana

About this job

This department handles all inbound calls patients that are inquiring about their bills. Patients could be asking questions such as:


-How much was the procedure or service I received?
-Why was the discount not posted correctly on my bill?
-Why was I overcharged for this procedure?
-Why did I not recieve my refund?


Candidates receive about 30-40 calls a day. Currently the call length is about 8-9 minutes and they are entering in and looking up patient information while they are speaking on the phone navigating the dual monitor screens.

HAVE TO HAVE CALL CENTER EXPERIENCE AND A HEALTHCARE BACKGROUND.

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.