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in Hendersonville, TN

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Hours Part-time, Full-time
Location 1026 Andrews Run
Hendersonville, Tennessee

About this job

We are seeking a bright, talented, self-motivated leasing agent for the Venue at Glenbrook. The main responsibilities include leasing and maintaining positive resident relations of multi-family residential apartments.
The ideal candidate will have previous experience within the real estate field as a leasing consultant. Must be friendly, professional and have excellent customer service skills. Candidate to be computer-literate, and proficient in Microsoft Office applications. Strong verbal and written skills are a must.
Job Responsibilities:
Leasing
Greet prospects and qualify by covering all criteria.
Immediately record all telephone and in-person visits on appropriate reports.
Inspect models and available market ready, communicate related service needs to Property Manager.
Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale.
Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements. Follow up with applicant regarding status.
Ensure apartment is ready for resident to move-in on agreed date.
Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect's needs.
Secure new resident's signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.
Assist in monitoring renewals. Distribute and follow-up on renewal notices.
Represent the company in a professional manner at all the times.
Administrative
Accept rental payments and give immediately to Assistant Community Manager.
Type lease and complete appropriate paperwork and input information on the system accurately and on a timely basis.
Maintain current resident files.
Maintain and record daily inspections for the community.
Distribute all company or community-issued notices.
Assist management team with other various tasks as required.
Consistently implement policies of the community.
Resident Retention
Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments.
Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.
Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.
Maintain open communication with Property Manager and Maintenance Supervisor.
Contribute to cleanliness and curb appeal of the community on continuing basis.
Essential Job Functions:
Demonstrate an ability to support and contribute to community team.
Demonstrate strong oral and written communication skills.
Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, community software
Must possess a positive attitude
Ability to work a flexible schedule, including evenings and weekends.
Two (2) years experience in previous relevant customer service.
Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.
Please send resumes to info@crosswindscondominiums.com or call our sister community at 615-444-0003