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Claims and Customer Service Manager
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Littleton, CO Littleton, Colorado |
About this job
Aerotek Professional Services is seeking a Claims and Customer Service Manager for a leading company in the Denver Metro Area.
Claims and Customer Service Manager Responsibilities
- Responsible for management of claims/customer service, data entry, and re-pricing operations
- Responsible for staff development including interviews, selection, timely and meaninful performance reviews, identification of training needs, consistent adherence to company policies, and timely performance feedback with staff
- Collaborates with Director and others to develop and implement tactical plans for process improvement including efficiency, accuracy, productivity, creativity, and innovative thinking
- Ensures timely escalation and resolution of member/group complaints
- Ensures all performance standards are met
Claims and Customer Service Manager Qualifications
- Requires a Bachelor's Degree or the combination of education and equivalent experience
- 8-10 years related claims processing and customer service experience
- 5 years in a management or leadership role, preferably in healthcare environment
- Microsoft Office Suite experience is required
- Familiarity with Trizetto, and QuicLink claims system is desired, but not required
- An understanding of EDI and ACA is a plus
Qualified candidates please apply with resume or contact Alex Koumas at (303) 224-4512 or akoumas(AT)aerotek.com.
About Aerotek:
Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .
Aerotek is acting as an Employment Agency in relation to this vacancy.