Account Representative

GC Services is currently seeking dynamic individuals who want to start a career with a respectable company. We are one of the largest privately owned agencies in the U.S. with over 9,000 employees and over 50 years of experience in the Contact Center and Accounts Receivable Management industry.

We are currently seeking motivated individuals for Account Representative at our Lakeland, FL office.

Job Duties:

• Work the accounts of assigned collection files per work standards.
• Make arrangements with the customer to pay the entire outstanding balance or set up the best possible arrangement.
• Document all collection activity in GC/Client system in a concise and accurate manner.
• Correct any deficiencies or oversights as outlined by management during telephone monitoring or quality reviews.
• Maintain good public relations.

Qualifications:

• High School Diploma or equivalent
• Light typing skills and some knowledge of computers
• Good communication and problem-solving skills
• Able to provide quality customer service
• Able to provide proof of eligibility to work in the United States
• For our bilingual positions, you must be able to understand, read, write and speak both English and Spanish
• Must be able to pass our background and previous employment screening process

Benefits:

• Competitive Salary
• Medical, Dental, 401(K)
• Corporate Discounts
• Full Time
• No sales required
• Earn up to $10.39 per hour

Qualified applicants can apply online by clicking APPLY NOW! 

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Drug Free Workplace. All job offers are contingent upon completion of drug and background checks.

GC Services is an equal opportunity employer: M/F/Disabled/Vet