Dispatch Operations Specialist - Administrative Support

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

I. Job Summary

Provides clerical and administrative support to dispatching manager and staff, and assists in coordinating all aspects of daily operations, including recording and reporting data.

II. Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

Assists in troubleshooting and resolving safety, service, and operational issues.

Creates, distributes, and closes-out dispatching tickets on a daily basis.

Maintains and distributes department related information on a daily basis.

Communicates with other supervisors and managers about operations and/or dispatch issues.

Completes and maintains a variety of reports as directed by the department manager.

Assists with the processing of payments and other financial tasks as necessary.

Assists in the implementation of operational projects as needed.

Communicates with customers about service issues as needed.

Communicates with employees about scheduling and work assignments as needed.

Performs other duties as assigned.

III. Supervisory Responsibilities

This job has no supervisory duties.

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

Education: High School Diploma or G.E.D (accredited)

College degree preferred.

Experience: 2-4 years.

B. Certificates, Licenses, Registrations or Other Requirements

None required.

C. Other Knowledge, Skills or Abilities Required

Microsoft Office.

V. Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day;

Required to exert physical effort in handling objects less than 30 pounds rarely;

Normal setting for this job is: office setting.

Benefits

At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply."

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