Admin Asst Sr Healthcare

Job Summary The Administrative Assistant will be a full member of the Department of Care Management and Capacity Management, reporting to the Senior Director, Medical Director and Associate Director of Care Management and Associate Director of Capacity Management.. This person will provide general administrative support to the project team keeping a strong, customer-focused and can-do attitude.

Because of the externally-facing nature of the program, it will be important that the Administrative Assistant exercises considerable discretion and independent judgment. S/he must be capable of analyzing complex information requests, determining complex trends and paths forward, and problem-solving to a good result. Multi-tasking will be a day-to-day reality. S/he will many times be the first point of contact for both internal and external customers wishing to inquire about the program, so a customer-service approach to work will be a key to success.

Responsibilities* Understand Care Management department resources and connections

Provide Administrative support to members of the Care Management leadership team

Calendar management for medical director, senior director and associate director and project manager

Schedule and staff care management meetings including production of minutes

Schedule and staff Utilization review and other committee meetings as designated by senior director and medical director

Assist in production of reports, presentations and manuscripts for the program

Interact with Care Management project manager and data analyst and assist in production of reports, communication and documents

Meeting room management

First line customer contact (phone, email)

Travel and expense reports

Process payroll and reconcile gross pay registers

Office equipment and supply management

Other administrative support to care management leadership as assigned

Required Qualifications* High school degree required

Minimum of 4 years of work experience in admin asst role

Experience in customer-focused functions

Strong organizational skills with demonstrated attention to detail

Self-starter with an ability to set priorities,

Ability to interact effectively with a wide variety of people

Ability to act effectively both independently and as a member of a team

Flexibility to meet changing priorities

Fluency with Microsoft Office (Excel, Word, Powerpoint)

Desired Qualifications* Bachelor's degree

Previous experience with healthcare organization

Background Screening University of Michigan Health System conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.

Mission Statement The University of Michigan Health System improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

U-M EEO/AA Statement The University of Michigan is an equal opportunity/affirmative action employer.