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Operating Room Scheduling Clerk - Grade 6
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | folsom, California |
About this job
Essential Functions:
* Schedule, re-schedule and cancel surgeries for multiple service lines sometimes
working in a very fast paced environment. Develop and maintain physician Operating
Room schedules.
* Maximize operating room utilization by appropriately booking the right type of
surgery cases by priority and length of time. Open, cancel and modify physician
operating room and clinic schedules.
* Communicate changes to the appropriate personnel and other departments.
* Rebook cancelled patients as determined by physician procedures and department
policies. Must be courteous, flexible, have a positive attitude with members,
physicians, staff and visitors/family.
* Problem-solve issues and ability to maintain detailed records and statistics with
little direction. Submit monthly statistical reports on Excel. As needed, write letters to
members concerning surgery issues.
* Treat concerns as opportunities to improve service and ensure appropriate
outcomes occur.
* Communicate effectively with consumers, co-workers and other departments in the
medical offices, hospital and regional offices.
* Provide requested information as needed to all customers, internal and external;
research, investigate, and problem- solve in a self directed, empowered manner;
document and report outcomes appropriately.
* Exhibit effective verbal and written communications skills in order to communicate
effectively with customers, coworkers and other departments in the medical offices,
hospital and throughout the California region. Work as a team member to support the
Surgery Scheduling Department.
Basic Qualifications:
* High school diploma or equivalent.
* Three years general office experience in a healthcare setting required.
* Word processing skills required.
* Microsoft Office required.
* Must have experience with a computerized surgical/clinical appointment system in a position that demonstrates knowledge and skills in the following areas: PARRS, HealthConnect and Lotus Notes.
Preferred Qualifications:
* Previous experience as a medical assistant is preferred.
Skills Testing: Medical Terminology, Typing 35WPM, Microsoft Word (Basic), Microsoft Excel (Basic)
* Schedule, re-schedule and cancel surgeries for multiple service lines sometimes
working in a very fast paced environment. Develop and maintain physician Operating
Room schedules.
* Maximize operating room utilization by appropriately booking the right type of
surgery cases by priority and length of time. Open, cancel and modify physician
operating room and clinic schedules.
* Communicate changes to the appropriate personnel and other departments.
* Rebook cancelled patients as determined by physician procedures and department
policies. Must be courteous, flexible, have a positive attitude with members,
physicians, staff and visitors/family.
* Problem-solve issues and ability to maintain detailed records and statistics with
little direction. Submit monthly statistical reports on Excel. As needed, write letters to
members concerning surgery issues.
* Treat concerns as opportunities to improve service and ensure appropriate
outcomes occur.
* Communicate effectively with consumers, co-workers and other departments in the
medical offices, hospital and regional offices.
* Provide requested information as needed to all customers, internal and external;
research, investigate, and problem- solve in a self directed, empowered manner;
document and report outcomes appropriately.
* Exhibit effective verbal and written communications skills in order to communicate
effectively with customers, coworkers and other departments in the medical offices,
hospital and throughout the California region. Work as a team member to support the
Surgery Scheduling Department.
Basic Qualifications:
* High school diploma or equivalent.
* Three years general office experience in a healthcare setting required.
* Word processing skills required.
* Microsoft Office required.
* Must have experience with a computerized surgical/clinical appointment system in a position that demonstrates knowledge and skills in the following areas: PARRS, HealthConnect and Lotus Notes.
Preferred Qualifications:
* Previous experience as a medical assistant is preferred.
Skills Testing: Medical Terminology, Typing 35WPM, Microsoft Word (Basic), Microsoft Excel (Basic)
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