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On Call Coordinator / Caregiver Recruitment Assistant - Full-time
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Palmetto, FL Palmetto, Florida |
About this job
The On Call Coordinator / Caregiver Recruitment Assistant is expected to perform a variety of on-call and administrative duties associated with the recruitment of CAREGivers. You would work closely with the scheduling coordinators and report directly to the CAREGiver retention and recruitment coordinator.
Primary Responsibilities Include:
Answering incoming calls in a friendly, professional, and knowledgeable manner and respond quickly to their needs.
Fill all client shifts following designated office scheduling processes.
Communicate changes in client shifts to the clients and CAREGivers.
Communicate client and CAREGiver concerns or problems with the designated key players.
Monitor and log both client and CAREGiver activity and follow up on CAREGiver assignments and client service in the operating system.
Answer each employment inquiry in a friendly, professional and knowledgeable manner.
Call on applicant references and document accurately.
Compile and distribute all training materials for orientation classes and ongoing education opportunities.
Monitor, mediate, and log all client and CAREGiver activity utilizing the software system.
Maintain regular attendance at the office to execute job responsibilities.
Knowledge, Skills and Abilities:
Must demonstrate excellent oral and written communications skills and the ability to listen effectively.
Must have ability to work independently and on a team, maintain confidentiality of information and meet deadlines.
Must demonstrate effective interpersonal skills as well as sound judgment and good decision making skills.
Must demonstrate knowledge of the senior care industry.
Must have the ability to sit at a desk and listen effectively for long periods of time on the telephone.
Must present a professional appearance and demeanor
Must have computer skills.
Must have the availability to work evenings and weekends as required.
Must have excellent organizational skills.
All employees of Home Instead Senior Care will be subject to Drug Screening and must pass an AHCA Level 2 Background Screening
Primary Responsibilities Include:
Answering incoming calls in a friendly, professional, and knowledgeable manner and respond quickly to their needs.
Fill all client shifts following designated office scheduling processes.
Communicate changes in client shifts to the clients and CAREGivers.
Communicate client and CAREGiver concerns or problems with the designated key players.
Monitor and log both client and CAREGiver activity and follow up on CAREGiver assignments and client service in the operating system.
Answer each employment inquiry in a friendly, professional and knowledgeable manner.
Call on applicant references and document accurately.
Compile and distribute all training materials for orientation classes and ongoing education opportunities.
Monitor, mediate, and log all client and CAREGiver activity utilizing the software system.
Maintain regular attendance at the office to execute job responsibilities.
Knowledge, Skills and Abilities:
Must demonstrate excellent oral and written communications skills and the ability to listen effectively.
Must have ability to work independently and on a team, maintain confidentiality of information and meet deadlines.
Must demonstrate effective interpersonal skills as well as sound judgment and good decision making skills.
Must demonstrate knowledge of the senior care industry.
Must have the ability to sit at a desk and listen effectively for long periods of time on the telephone.
Must present a professional appearance and demeanor
Must have computer skills.
Must have the availability to work evenings and weekends as required.
Must have excellent organizational skills.
All employees of Home Instead Senior Care will be subject to Drug Screening and must pass an AHCA Level 2 Background Screening