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in Laguna Woods, CA

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About this job

We have a opening for a Customer Service Representative.

Must be able to work various shifts per week.

Requirements


Manpower is currently hiring for a dynamic Customer Service Representative for one of our top clients located in Irvine, California!

Main Responsibilities:
  • Will identify, quote and manage order activity for assigned customer accounts
  • Responsible for coordinating responses to customer requests for quotes, purchase/sales order and mange proposal for recurring product opportunities
  • Will be performing contact administration tasks for assigned contracts and customers under general supervision of Manager and Sr. Account Representative
  • Will perform telephone and electronic data interface with assigned customers and data entry of purchase/sales orders into WDS (or applicable system)
  • Update and report customer delivery status as required
  • Act as customer primary point of contact, coordinating responses to inquiries with applicable company departments
  • Support new business development programs as required; monitor contractual performance and requirements
  • Perform minor technical support to customers either directly or with the assistance from the engineering department
  • Participate in continuous improvement activities and perform other related duties as assigned
Qualifications:
  • High School Diploma
  • Two years experience with order entry and/or customer service in manufacturing environment
  • One year experience with ERP or MRP systems
  • Must be authorized to work in the US
  • Experience with terms and conditions; general knowledge of profit policy and negotiation strategy/tactics
  • Experience with Western Digital System's MRP System
Additional Details:
  • Location: Irvine, California 92618
  • Length of Contract: One year
  • Pay Rate: $21 per hour
If you meet or exceed the requirements of this role, and would like further information on this role, please contact Ryan Chuebeyang at Ryan.Chuebeyang@manpowergroup.com

Also, please create a profile on www.manpowerjobs.com prior to contacting the recruiter above regarding this job posting.

Manpower is an Equal Employment Opportunity (EEO) Employer