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Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Northern Kentucky
Fort Mitchell, Kentucky

About this job

This position is responsible for accounts receivable, customer service and day to day office duties. 

Essential Duties and Responsibilities:

  • Answering Phones
  • A++ Customer Service
  • Creating bank deposits
  • Collecting current and past due accounts
  • Entering and processing credit card payments
  • Entering payments into the Fish 3 database
  • Creating new customers within FISH
  • Editing existing accounts with updated pricing, component changes etc.
  • Creating and maintaining relationships with National Maintenance Companies and their payment processes.
  • Training window cleaners on completing invoices and work orders properly.
  • Filing all necessary paperwork.
  • Preparing and sending “Thank You’s” to all residential customers.
  • Call each residential customer 1 day prior to their scheduled cleaning.
  • Prepare formal bid proposals for potential customers
  • Assist in collection of outstanding accounts receivable 

Qualifications: Must have working knowledge of Word, Excel and Outlook. This position requires proven customer service skills. Office related experience is preferable. High School diploma/GED required.

Job Benefits