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Hours Full-time, Part-time
Location Medina, NY
Medina, New York

About this job

Job Summary: Account Managers are responsible for meeting and exceeding sales quotas and objectives by creating a positive customer experience when making outbound sales inquiries or responding to inbound inquiries from customers and prospective customers. The account manager will offer products and services in a professional, consultative manner, matching customer and prospect needs with the most appropriate product, service, offer and/or promotion.

  •  Cold-calls prospects from a list of contacts, confirm prospect’s contact information and verify they are the decision maker for the client’s program offering.
  •  Execute and deliver results against client’s objectives.
  •  Communicates the client’s program to prospects through the use of sales and marketing tools.
  •  Engages prospects in a discussion through the use of open ended questioning. 
  •  Networks through prospect organizations and identifies opportunities throughout the organization.
  •  Collects, records, and manages information regarding the prospects’ current state, referring to a standard list of questions. 
  •  Submits applicant information to client through the use of a web-based system.
  •  Validates and/or updates contact information and inputs data into database. 
  •  Builds relationships with contacts that distinguish the client in the market. 
  •  Performs other duties as assigned.
  •  Hours: Monday to Friday from 8 a.m. to 5:00 p.m. -- Location is in Medina, NY

Job Requirements:

  • Bachelor’s Degree or 2 year degree and 4 years sales experience
  • Experience as technical support for software industry client/customer
  • Goal oriented and ambitious, with capacity and drive to reach and exceed quotas
  • Ability to handle cold calling, with assertive, positive and persistent style
  • Proven customer service and relationship building skills
  • Ability to effectively communicate through all mediums (verbal, listening, written)
  • Aptitude for acquiring sales skills and product knowledge
  • Organized, with effective time management skills
  • Ability to work independently and with a team
  • Mature and self-confident
  • Capacity to work under pressure
  • Strong work ethic
  • Committed to building a career path
  • Motivation
  • Achievement
  • Cultural Fit
  • Sales Aptitude