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in Horseheads, NY

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Hours Full-time, Part-time
Location 482 Old Ithaca Road
Horseheads, New York

About this job


Food Service Manager - Horseheads, NY

Job Description

If you are an experienced Food Service Manager or Team Leader who is looking for a fun and rewarding new career direction, join the Byrne Dairy team! We are seeking a Food Service Manager to assist with managing our convenience stores. In your role as a Food Service Manager, you will be responsible for assisting the Store Manager in the smooth operation of our food service department, effective employee management, and delivery of exceptional customer service. We have 52 convenience stores throughout Upstate New York and are continuously growing. If you have the experience we need and you would like to sell an old favorite brand, we want to talk with you!

Job Responsibilities
As a Food Service Manager, it will be up to you to create and build upon a positive and family-oriented culture and a profitable retail business environment, with the overall goal of helping us to continue to grow a successful organization.

Your specific duties will include:
  • Ensuring customer loyalty by providing exceptional customer service, responding to customer’s questions and resolving their problems and needs in a friendly, accurate and timely manner
  • Maintaining your store’s gross profit and ensuring proper inventory management
  • Overseeing and recording delivery of merchandise, comparing records with merchandise ordered and reporting discrepancies in order to control costs
  • Performing human resource management duties to include supervision, development and training
  • Assigning employees to specific duties
  • Monitoring and maintaining proper store cleanliness, appearance and maintenance as per company guidelines
  • Maintaining cleanliness of equipment
  • Protecting employees and customers by providing a safe and clean store environment

Job Requirements
As a Food Service Manager, you must be the type of motivated and positive individual who enjoys rolling up your sleeves and doing whatever it takes to get the job done. You must also be highly organized and detail-oriented with strong analytic and prioritization skills. It is also important that you display excellent verbal and written communication, interpersonal and customer-service skills.

Specific qualifications for the position include:
  • High School diploma or GED
  • Minimum 1 year retail management experience
  • Experience working in the food service industry
  • Willingness to work flexible hours
  • Ability to plan and achieve long- and short-term goals
  • Strong leadership abilities with proficiency in the coaching and development of employees
  • Basic computer and internet proficiency