Accounts Receivable Representative - Full-time / Part-time

Accounts Receivable Representative
The Accounts Receivable Representative position is responsible for maintaining an open dialogue with all Clients to receive timely payments and post amounts to customer's accounts, prepare statements to notify Clients of delinquent payments or accounts, initiate proceedings to secure payments, and work in tandem with the Accountant to maintain and track all records of collection and status of accounts.

RESPONSIBILITIES:

Timely collection of open balances via phone, fax and/or email

Analyze, reconcile, research open past due balances

Work closely with all departments including Cash Application and Customer Service to resolve past due issues

Manage multiple Clients accounts receivable ledgers

Work with Clients to resolve issues

Develop and maintain a positive and professional relationship with Clients

Work with Clients to resolve customer credit hold issues

Attend monthly meetings with external Client to review aging status with Account Manager

Meet departmental and individual goals including schedule adherence, percent current, documentation, attendance and call quality

Other duties as assigned

QUALIFICATIONS AND JOB SPECIFICATIONS:

Bachelor Degree in Accounting, Finance, Business or other related field

1 to 2 years of related experience

Excellent computer skills

Knowledge of Microsoft Word, Outlook and Excel (Intermediate to Advanced level)

Bilingual (English/Spanish) is a plus - not required

Skill Requirements:
o Passion for providing outstanding results
o Exceptional interpersonal skills
o Outstanding research skills
o Sound decision making and negotiation skills
o Excellent oral and written communication skills
o Strong Organizational skills
o Detail Orientated
o Able to execute duties with minimum supervision in a fast-paced, deadline driven, monitored environment

TECHNICAL EXPERTISE:

Deftly navigate through ERP systems such as QuickBooks, Tecsys Elite

Retrieve and analyze data via Report Writer

Analyze data from disparate systems

Accurately key data into systems

10 key with 95% accuracy

Intermediate level Microsoft Office skills: Outlook, Excel (including Pivot Tables), PowerPoint

Operate Call Center software and equipment

Communicate swiftly through IM systems

Basic Math skills

Clear and professional diction