Pappy's Pet Lodge Guest Services Representative job in Roanoke, TX

Pappy's Pet Lodge
Job Title
Guest Services Representative
Job Type
$10-11 per hour
4054 Haslet Roanoke Road
Roanoke, TX 76262

Guest Services Representative

We have a full-time opening for a Guest Services Representative.

Must be able to work various shifts per week and be available weekdays and weekends.

  • Must have a high school diploma or equivalent.
  • Be authorized to work in the United States.
  • Must have reliable transportation.
  • Background check required.

Wage: $10-11 per hour

Additional Info

Minimum Age
18+ years old


Attention all pet lovers: come join us for an exciting and fulfilling career at Pappy's Pet Lodge! At Pappy's Pet Lodge, we provide exceptional care for animals of all sizes and breeds. Our employees enjoy a stable career with a growing company, while enjoying their work day! We not only take care of our clients, but we also take care of our employees and their pets!

We are seeking full-time Guest Services Representatives, who are vital to our company's success. Our customer service reps are the face of our company, handle our clients with exceptional customer service, and keep our customers coming back! Clients entrust our staff with the care of their precious pets. Please review the below job specifics and apply on our website today!

Job requirements/specifics:

-Full-time or variable hours employment (between 35-40 hours per week)

-Available: 6:45am - 7pm daily, weekends and holidays required -Very reliable transportation

-Must be comfortable with pets and dogs of ALL sizes

-Technology Requirements: Must type a minimum of 40 wpm, basic computer skills i.e. Word, Excel, Email

-Duties include: Checking pets in and out for lodging, daycare, and grooming; Professional and friendly communication with customers and veterinarians via phone, in person, and email; Making reservations; Working in kennel when needed; Caring for pets - cleaning, walking, feeding, and interacting; managing dogs of all temperaments, some dog baths

-Personality requirements: Upbeat, go-getter, organized, strong multi-tasker, works well individually or in a team environment, reliable -Willing to rotate between multiple locations, if needed.

-Training provided

-Starting pay: $10-11 per hour

-Opportunities available for advancement within the company

-Employee Benefits: Holiday and Overtime pay. After probationary period an employee may receive a raise based on performance, free doggie daycare, and/or boarding for their pets. After 6 months with Pappy's, employee receives paid time off.

-Background check will be part of the hiring process Start loving your job with a rewarding career with Pappy's Pet Lodge as a Customer Service Rep! Apply on our website today!

Thank you, and we cannot wait to add you to our exceptional staff!

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