Redemption Center Clerk - Full-time / Part-time

SUMMARY OF ROLE:  Exceed our customers’ evolving expectations by presenting the freshest quality product while providing World Class customer service and a pleasant and rewarding shopping experience.  Our redemption center clerk is responsible for processing can and bottle returns.

REQUIREMENTS:

• Ability to represent A Culture of Caring and The Pursuit of ExcellenceÔ through Big Y’s Firm Foundations (Character, Collaboration, Personal Development, Actions & Results).
• Ability to demonstrate a passion for food through interactive sales techniques.
• Must project a clean and professional appearance.
• Must be a team player with a positive attitude and businesslike conduct.
• Ability to operate within Company policies, procedures, and standards.
• Ability to work a flexible schedule in accordance with the needs of the store.
• Attention to detail, accuracy, and follow-through.
• Ability to learn and utilize computer applications.
• Must be 18 years of age to operate machinery.
• Must consent to and pass a pre-employment drug screen and background investigation.

ESSENTIAL FUNCTIONS:

• Exceed our customers’ evolving expectations by presenting the freshest quality product while providing World Class customer service and a pleasant and rewarding shopping experience.
• Use Creative and Suggestive Selling Team (C.A.S.S.T.) and 10 Foot Rule techniques to build relationships, educate our customers, and create sales.
• Maintain proper department conditions and supplies (e.g., backroom).
• Operate equipment/machinery where applicable.
• Engage in and encourage continuous improvement through ideas and innovation (e.g., Group Problem Solving (GPS) and Keep Thinking).
• Adhere to all government employment and labor regulations, as well as all Company policies and procedures (e.g., employment laws concerning minors, harassment, discrimination, etc.).
• Adhere to all government food safety and sanitation regulations, as well as all Company policies and procedures (e.g., cleaning).
• Adhere to all government safety regulations, as well as all Company policies and procedures (e.g., proper use of equipment, cleaning, straightening, sweeping, clearing unsafe conditions, etc.).
• Adhere to all Company loss prevention policies and procedures (e.g., controlling waste and utilities, damaged goods, reporting theft, etc.).
• Adhere to all Company procedures regarding store conditions.
• Complete all training requirements by respective due dates.

SECONDARY FUNCTIONS as needed:

• Bag/box products, operate a cash register, retrieve carriages, return back-shop, and perform other tasks.

PHYSICAL DEMANDS:

• Medium work: Lifting 50 lb. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs. 
• Continuously standing, walking, fingering, and handling. 
• Frequently bending, reaching, balancing, and feeling.
• Frequently squatting, climbing, kneeling, or crouching.