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Clerical Associate II job in WINTER PARK - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | winter park, Florida |
About this job
Job Purpose: To ensure customer service and clerical inventory/4-walls support activities are conducted in accordance with ISO 9001, while working to provide efficient service to customers both internal and external. Job Responsibilities:
* Perform specific inventory related processes and support related 4-walls activities
* Investigate and process overages, shortages, damages, adjustments, related to production reports and other related reports and logs
* Input data into DOS and other related DD channel systems
* Communicate with internal and external customers any requested information
* Respond to all phone requests/inquiries within designated time window
* Perform required processing of customer data based inquires, both internal and external
* Communicate effectively on all issues related to the daily operations within the department
* Cross train as needed to learn all clerical functions
* Must meet deadlines and productivity/quality standards
* Assist other departments as needed
* Perform miscellaneous duties as assigned
Specific Essential Functions:
* Ability to read, write and speak English
* Ability to solve problems
* Ability to handle multiple tasks in a fast paced environment
* Ability to follow directions
* Able to handle stressful situations and work in a fast --paced environment
* Ability to appropriate safety procedures and equipment to protect company and customer assets
* Ability to work in non-air conditioned environment , where appropriate
* Ability to work variable and flexible hours including overtime
* Ability to read and utilize reports as needed
* Ability to follow ISO 9001 process guidelines Experience/Education/Certification Requirements:
* High school preferred
* 1 year customer service preferred Required Job Competencies:
* Open to change and the ability to effectively implement change quickly
* Work well with others in a team setting to deliver high performance results
* Accept responsibility for work assignments and job duties and to be held accountable for successful completion
* Effective time management skills
* Detail oriented and organizational skills
* Initiative and sense of urgency
* Convey a positive image of the company in all actions and behaviors
* Value diversity
EOE MINORITIES / FEMALES / PROTECTED VETERANS / DISABLED
* Perform specific inventory related processes and support related 4-walls activities
* Investigate and process overages, shortages, damages, adjustments, related to production reports and other related reports and logs
* Input data into DOS and other related DD channel systems
* Communicate with internal and external customers any requested information
* Respond to all phone requests/inquiries within designated time window
* Perform required processing of customer data based inquires, both internal and external
* Communicate effectively on all issues related to the daily operations within the department
* Cross train as needed to learn all clerical functions
* Must meet deadlines and productivity/quality standards
* Assist other departments as needed
* Perform miscellaneous duties as assigned
Specific Essential Functions:
* Ability to read, write and speak English
* Ability to solve problems
* Ability to handle multiple tasks in a fast paced environment
* Ability to follow directions
* Able to handle stressful situations and work in a fast --paced environment
* Ability to appropriate safety procedures and equipment to protect company and customer assets
* Ability to work in non-air conditioned environment , where appropriate
* Ability to work variable and flexible hours including overtime
* Ability to read and utilize reports as needed
* Ability to follow ISO 9001 process guidelines Experience/Education/Certification Requirements:
* High school preferred
* 1 year customer service preferred Required Job Competencies:
* Open to change and the ability to effectively implement change quickly
* Work well with others in a team setting to deliver high performance results
* Accept responsibility for work assignments and job duties and to be held accountable for successful completion
* Effective time management skills
* Detail oriented and organizational skills
* Initiative and sense of urgency
* Convey a positive image of the company in all actions and behaviors
* Value diversity
EOE MINORITIES / FEMALES / PROTECTED VETERANS / DISABLED