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in Ocala, FL

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Hours Full-time
Location 5312 SW 6TH PL
Ocala, Florida

About this job

AT&T is hiring full-time Call Center Inbound Customer Service Representative Sales in Ocala!

What does a Customer Service Representative Sales do?
* This position reports to a Mobility Sales and Service inbound call center where employees provide outstanding customer service and are responsible for meeting sales goals.
* Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution.
* Offers alternative solutions where appropriate with the objective of retaining customer's business.
* Handles business transactions in connection with activation of new customer accounts on a computer terminal.
* Communicates with customers using web-based tools and demonstrates the associated proficiency in typing and grammar.
* Makes financial decisions to protect/collect revenues and adjusts customer accounts.

Being part of AT&T comes with many rewards and opportunities. But how do you find out more?
Join us by phone or online for a Virtual Career Fair
Wednesday November 11th at 12:00p.m. Eastern
Go to http://bit.ly/ocalacc
or
TEXT "Ocala Virtual" to (404) 750-4597
For call-in/login info

For immediate considersation, Apply online today http://connect.att.jobs/ocala/call-center