Assistant Service Coordinator - Part-time

Home Instead Senior Care is continuing to grow and is hiring a part-time Assistant Service Coordinator for approximately 20 hours per week that will ensure that all incoming calls are answered in a professional and congenial manner with a strong focus on customer service.  This person will see that all shifts are staffed in a timely and appropriate manner.  This individual must be able to work independently, have a history of maintaining strict confidentiality, and consistently meets firm deadlines.

Responsibilities include:  

• Work with Service Coordinator to establish regular, on-going priorities
• Ensure that all shifts are staffed in a timely and appropriate manner
• Monitor, mediate, and log all client and CAREGiver interactions, scheduling updates, and/or inquires
• Handle all schedule changes, CAREGiver changes or other scheduling or care issues in a caring, professional, and timely manner
• Assist with scheduling; meeting all scheduling requirements whether in a 24 hour period, weekly basis, or monthly timeframe
• Accurate, timely, and strong communication as needed with appropriate team members via phone, text, or email
• Fill in as on-call Supervisor as needed
• Supervise and direct Client Care Assistant
• Conduct occasional introductions or direct CAREGiving in Licking or Muskingum counties
• Maintain regular attendance at the office and complete all other duties as assigned

To learn more about job this job opportunity or other career opportunities with Home Instead Senior Care go to www.homeinstead.com/550 or call 740-321-3330.