Telephone Customer Service Representative - Part-time

Schedule incoming service calls and making outbound calls for confirming appointments
Contacting and communicating with customers to understand their needs for service
Update and customize customer changes in database
Pleasant phone voice
Providing customers with exceptional service by listening and helping them with their needs

Qualifications:
Excellent communication skills both in person and on phone
Leadership instincts
Ability to multi-task
Knowledge of Microsoft Office and Excel
Ability to control the phone conversation around client requirements and demands
Desire to learn
Ability to work under pressure in stressful situations
Hourly rate. Pay negotiable.
Ideal for moms, retirees and students!