Coordinator I Enrollment - Med D Member Services

The position of Coordinator 1 is responsible for:

• all types of incoming mail (correspondence). This includes but is not limited to the following
• Open, sort and prepping of undeliverable mail / incoming correspondence
• Scanning and Importing of undeliverable mail / incoming correspondence
• Research and verifying eligibility
• Processing returned checks
• Research and resolve issues associated with incoming mail.
• Additional tasks as required
• Processing enrollment of Medicare Part D members including first-time enrollment and member modifications.
• Manage work activities from MedForce application - key tool that drives work activity/tasks
• Interface with other applications for research and, where applicable, updating them with actions/outcomes of enrollment activity
• Log work activity in Access database (task-start, type of activity, HIC number, task-stop, task-completion) and then proceed to next MedForce item in queue.

Select Coordinators may also support on one or more of the following ennrollment support function

• Manage scanning of all member correspondence into Med Force application, which drives enrollment queue
• Update Excel spreadsheets to track workflow of various special assigned projects
• Those demonstrating strong knowledge of enrollment practices will support Outbound Enrollment Verification member calls

High production based environment OT will be required In September the hours of operation will expand to 7AM -11:30PM (Please be available between these hours)

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.