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Hours Full-time, Part-time
Location Indianapolis, IN
Indianapolis, Indiana

About this job


Description

Who is Towne Park? We’re 10,000+ teammates delivering specialized hospitality services to 650 locations nationwide, ranging from boutique hotels and sprawling luxury resorts to downtown healthcare campuses and local medical centers. We’re 10,000+ teammates brightening the days of millions of guests as their first and last interaction at our locations. We’re 10,000+ teammates who believe in giving people like you countless opportunities to learn and grow!

For over 25 years, Towne Park has continued to deliver specialized hospitality services that include valet parking and self-parking management, door and bell, concierge, transportation, greeter and patient transport services – all with the goal of enhancing the service experience.

Towne Park's unique culture includes a collaborative, social work environment that fosters high visibility and career progression. Our track record of success and growth has resulted in seven appearances on the Inc. 500|5000 List of the fastest-growing private companies since 2007.

Consider joining Towne Park if you're Driven To Serve®. Please visit www.townepark.jobs to apply today!

Towne Park is an Equal Opportunity Employer (EOE).

What does Towne Park have to offer?

  • Competitive pay and benefits
  • Unmatched flexibility – Whether you are looking for a part-time job to work around school and other obligations or a job that offers more stable hours, we have a schedule that will fit your needs
  • Simply put – growth. 90% of our current managers started their careers in entry-level, hourly jobs at Towne Park.
  • A national footprint. Wherever life may take you, chances are that Towne Park is already there.


What will I do at Towne Park?

The Concierge is responsible for providing services for employees, patients/guests and visitors of the location in a prompt, professional and friendly manner. The Concierge provides personal assistance to its guests including offering directions and information, scheduling appointments, purchases and other personal errands.

Some of the main duties of a Concierge include, but are not limited to:

  • Maintaining pleasant, friendly and professional demeanor with all employees, patients, guests and visitors of the hospital
  • Acknowledging and greets all customers within five feet with a professional and friendly demeanor
  • Providing customers with general information about the location, services and area
  • Arranging transportation services; dining reservations; food orders, pick up and delivery; golf tee times; flower orders and deliveries; spa/salon appointments; travel; veterinary appointments; dry cleaning drop off and pick up; etc.
  • Providing miscellaneous personal errands such as banking services, gift shopping, automobile emission testing, car washes, copy center runs, car care services (drop off), DMV renewals and registrations, drop off cars as directed, grocery shopping and delivery, etc.
  • Providing mailing and shipping services and tasks
  • Researching customers requested information
  • Placing orders for miscellaneous items such as online books, supplies, concert tickets, attractions, etc.
  • Assisting customers in event planning tasks
  • Providing house sitting services for customers


KNOWLEDGE, SKILLS AND ABILITIES

  • Ability to read and write standard English language
  • Ability to read and comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
  • Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money
  • Ability to operate a variety of vehicles including customers vehicles


PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The associate is regularly required to run; stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear.
  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Must be able to stand for up to 8 hours
  • Must be able to lift and/or move up to 50 pounds frequently and up to 75 pounds occasionally. Must be able to push and pull 75 pounds frequently and 100 pounds occasionally.
  • Must be able to push and pull (on wheelchair) 100 to 350 pounds frequently over considerable distances
  • Working flexible schedules and extended hours are sometimes required.


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