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Service Coordinator
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Nashua, NH Nashua, New Hampshire |
About this job
A Better Way For Seniors Inc. d/b/a Home Instead Senior Care
Are you looking to join a growing home care agency with offices in downtown Portsmouth and downtown Nashua within the fast-paced and dynamic healthcare industry! Our downtown Portsmouth office location is now hiring!!
Service Coordinator Objective:
The Service Coordinator is expected to perform a variety of duties in the coordination of scheduling service for clients. The Service Coordinator is responsible for scheduling clients and CAREGiversSM in order to provide the highest quality service to clients with emphasis on creating extraordinary relationships.
Primary Responsibilities:
Education/Experience Requirements:
Home Instead Senior Care is the world’s trusted source of non-medical home care services for seniors. The foundation of the company is a trusted franchise network of more than 1,000 independently owned offices in the United States and around the world in 17 different countries.
Locally, our office has been serving seniors on the Seacoast and Southern New Hampshire since 2002. Whether it’s a few hours a day or long-term care 24 hours a day, a CAREGiver can offer personal care, companionship and conversation, medication reminders, light housekeeping, meal preparation and much more. Our approach is personalized for each client and family and our goal is to promote quality of life and independence. All CAREGivers are thoroughly screened, extensively trained, insured and bonded, matched to client preferences, professional and reliable. For more information about our company, please go to: www.homeinstead.com/531
Please email resume and salary history to beckyparsons@homeinstead.com or fax to 603-433-5655.
Are you looking to join a growing home care agency with offices in downtown Portsmouth and downtown Nashua within the fast-paced and dynamic healthcare industry! Our downtown Portsmouth office location is now hiring!!
Service Coordinator Objective:
The Service Coordinator is expected to perform a variety of duties in the coordination of scheduling service for clients. The Service Coordinator is responsible for scheduling clients and CAREGiversSM in order to provide the highest quality service to clients with emphasis on creating extraordinary relationships.
Primary Responsibilities:
- Reflect the values of A Better Way for Seniors, Inc. (d.b.a. an independently owned and operated Home Instead Senior Care franchise).
- Answer incoming calls in a friendly, professional and knowledgeable manner.
- Create and maintain client and CAREGiver schedules with an emphasis on creating high quality matches and the development of extraordinary relationships.
- Monitor, mediate, and log all client and CAREGiver activity utilizing the software system.
- Follow up with all client and CAREGiver issues to ensure their problems are resolved.
- Enter and maintain accurate client and CAREGiver records in the software system.
- Follow up and communicate CAREGiver and client issues to ensure problems are resolved.
- Maintain regular attendance at the office to execute job responsibilities
- Demonstrate open and effective communication with the franchise owner, colleagues, CAREGivers, clients and family members.
- Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
Education/Experience Requirements:
- High school graduation or the equivalent
- One year of related business experience or an equivalent combination of education and work experience may be considered
- Must possess a valid driver’s license
- Competitive Salary For Entry-Level Position
- Health Insurance
- Paid Vacation
Home Instead Senior Care is the world’s trusted source of non-medical home care services for seniors. The foundation of the company is a trusted franchise network of more than 1,000 independently owned offices in the United States and around the world in 17 different countries.
Locally, our office has been serving seniors on the Seacoast and Southern New Hampshire since 2002. Whether it’s a few hours a day or long-term care 24 hours a day, a CAREGiver can offer personal care, companionship and conversation, medication reminders, light housekeeping, meal preparation and much more. Our approach is personalized for each client and family and our goal is to promote quality of life and independence. All CAREGivers are thoroughly screened, extensively trained, insured and bonded, matched to client preferences, professional and reliable. For more information about our company, please go to: www.homeinstead.com/531
Please email resume and salary history to beckyparsons@homeinstead.com or fax to 603-433-5655.