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About this job

DoubleTree by Hilton Hotel Los Angeles – Commerce

If your smile has the ability to brighten someone's day, we're looking for you.

The Front Desk Clerk is a member of the Front Office team. S/he are responsible for: maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone. As part of this job, this individual is required to: demonstrate good computer skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guest service oriented demeanor.

This position requires a Pre-Hire Assessment as part of the application process. For best results we recommend you complete the assessment in one seating without any interruptions or distractions and therefore advise that you begin the application process when you can dedicate 20-30 minutes of uninterrupted time to apply for this opening.

Interstate Hotels & Resorts is an  EEO/AA/Minorities/Females/Disabled/Veterans

Check-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all SOPs.

The DoubleTree by Hilton Hotel Los Angeles/ Long Beach – Commerce, located 10 minutes from downtown Los Angeles. Conveniently situated between Disneyland® and Universal Studios®, this Los Angeles hotel is less than 30 minutes from Burbank (BUR) and Los Angeles (LAX) International Airports. Discover easy access to the convention center, the university, and shopping and sports venues. Ride the complimentary shuttle to Commerce Casino.

Guests can host a meeting or special event in generous facilities, including a ballroom and breakout rooms, for up to 600 guests. Catch up with work in the complimentary 24-hour business center and check emails using complimentary WiFi, offered throughout the hotel's public spaces. Read a good book from the comfortable library.

Or they can relax in a stylish guest room, including 20 suites, featuring contemporary decor. Each room is furnished with a 32-inch flat-screen television, signature bedding, a large work desk with ergonomic chair and high-speed internet access. Lounge in the courtyard or dine alfresco. Work out in the fitness center, swim lengths in the outdoor pool, or soothe tired muscles in the whirlpool.

Guests can also Savor creative cuisine at Terra Nova Restaurant & Bar, open daily for breakfast, lunch and dinner. Retire to the lounge and enjoy your favorite beverage or order room service.

With convenient access to Southern California's major attractions, the DoubleTree by Hilton Hotel Los Angeles-Commerce is an ideal choice for business and leisure travelers.

Highlights

  • 10 minutes from downtown and the Los Angeles Convention Center
  • Situated between Disneyland® and Universal Studios®
  • Outdoor heated pool, whirlpool and 24-hour fitness center
  • All-day dining at TerraNova Restaurant & Bar
  • Complimentary business center and 2-mile radius shuttle service
  • Nearly 6,000 sq. ft. of event space, including a ballroom

Requirements

Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer