Customer Service Representative - Full-time / Part-time

Aerotek is hiring CSR's for our healthcare client in the Chattanooga, TN area.

This position will most likely be a 3 month contract, through the open enrollment season and in some cases can turn into a permanent position.

$10/hr. M-F 8-5 pm.

Qualifications:

• Prior call center experience.
• Customer Service experience.

Main Responsibilities:

• Professionally handle incoming telephone calls from Internal and External customers.
• Take appropriate action to resolve the question or complaint timely and accurately.
• Enter telephone inquiry report of contact into customer service intake screen.
• Maintain telephone performance goals established by the specified division.
• Maintain acceptable quality accuracy based on division guidelines.
• Work with all departments in the division or company to resolve customer service inquiry issues.
• Attend available training sessions to further enhance skills.
• The ability to talk while keying is essential.
• Ensure timely and accurate completion of daily/weekly telephone reports

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.