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Guest Service Agent
| Hours | Full-time |
|---|---|
| Location | One Bennett Street Cambridge, Massachusetts |
About this job
The Charles Hotel
If your smile has the ability to brighten someone's day, we're looking for you.This is an Interstate Hotels & Resorts position.
This position requires a Pre-Hire Assessment as part of the application process. For best results we recommend you complete the assessment in one seating without any interruptions or distractions and therefore advise that you begin the application process when you can dedicate 20-30 minutes of uninterrupted time to apply for this opening.
Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans
Experience High school diploma or general education degree (GED); or six months to one year related experience and/or training; or equivalent combination of education and experience. Required Experience Level: No previous experience Education High School Graduate or GED Minimum Qualifications PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, and talk, or hear. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include the ability to adjust focus.
A most original luxury hotel, The Charles Hotel combines classic New England design and sophisticated service. You can see our character in our signature quilts, bountiful regional cuisine, and thoughtful planning. Located in the heart of Harvard Square, just minutes from downtown Boston, The Charles Hotel has become the home away from home for internationally renowned business leaders, government officials, entertainment executives and leisure travelers. The Charles Hotel, a AAA Four Diamond Hotel, offers the finest, most distinctive guest accommodations in the Boston area with 294 spacious guestrooms, including 45 suites that combine Shaker-inspired aesthetic with modern touches. Reflecting the eclecticism that is Cambridge, The Charles Hotel is a modern interpretation of New England hospitality with a thriving jazz club, two signature restaurants and state of the art conference facilities. With an abundance of options, The Charles Hotel is recognized nationally for fine dining. With flawless service, original accommodations and creative, award-winning cuisine, it is no wonder that the New England Travel Guide has designated The Charles Hotel as the best hotel to "stay put in" when visiting Boston, Massachusetts.
Requirements
Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer