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Hours Part-time, Full-time
Location 1102 N. Main Muskogee, OK
Bacone, Oklahoma

About this job

Job Description

Are you looking for a unique and exciting customer service opportunity? Join our team at EZCORP! Founded with 16 pawn stores in 1989, we have grown into a market leader in the specialty consumer finance industry, operating over 1000 storefronts in 16 US states, as well as in Canada and Mexico. We are currently looking for a Customer Service Representative to work at one of our EZMONEY short term loan branches.

In this role, you will provide superior customer service while processing loans for our customers. This is a fantastic opportunity for you to experience career growth in a customer service environment that allows you to connect with people in your community and make a positive difference in their lives. Plus, unlike the retail schedules you may be used to, our stores are closed on Sundays or holidays! We offer competitive compensation and benefits, paid training, a fun work environment with great people, and plenty of room for professional development and advancement.

If you like the idea of building a rewarding career helping to create positive customer experiences, we want to talk with you! Contact us today!

Customer Service Representative / CSR (Retail Financial Services Specialist)

Job Responsibilities

You will have the unique opportunity to build long-term relationships with our customers on a daily basis. As a CSR, it will be your responsibility to provide a friendly, courteous, and respectful environment that clearly sets EZMONEY apart from the competition.

Other CSR duties include:

* Processing loans and extensions while maintaining all loan underwriting and scanning requirements
* Participating in local store marketing
* Performing opening and closing store procedures
* Contacting customers to generate new and repeat business and to resolve collection issues
* Adhering to all company policies, procedures, and regulations

Customer Service Representative / CSR (Retail Financial Services Specialist)

Job Requirements

As a Customer Service Representative, you must be self-motivated, have excellent customer service abilities, and possess a positive and engaging personality with a strong work ethic. It is also important that you display excellent communication and interpersonal skills in order to effectively communicate product information and build lasting relationships with our clients. Being capable of working independently as well as in a team environment is a must.

Requirements for Customer Service Representative:

* High school diploma or GED
* Minimum 1 year of customer service experience
* Ability to offer and describe various solutions to customers
* Ability to pass a criminal background check and drug test
* Valid driver's license and auto insurance, preferred
* Financial, sales, and/or collections background, a plus

Customer Service Representative / CSR (Retail Financial Services Specialist)

Benefits

EZCORP and our subsidiary EZMONEY are passionate about customer service, but our Team Members are equally as important. Just as we want to meet the needs of our customers and our community, we also strive to meet the needs of our diverse workforce and their families. EZCORP provides our full-time employees with a comprehensive benefits package to help you achieve your optimal work/life balance.

Here is some of what we have to offer:

* Competitive wages
* Bonus potential
* Comprehensive health insurance package
* 401(k) w/ company match
* Vacation
* 5 Personal days per year
* Paid community service time
* No long retail hours, and we're closed on Sundays
* Paid training
* Progressive career path

Customer Service Representative / CSR (Retail Financial Services Specialist)

www.ezmoneyjobs.com


Grow With Us at EZCORP!