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Customer Solutions Representative
•30 days ago
| Hours | Temporary |
|---|---|
| Location | Laguna Woods, CA Laguna Woods, California |
About this job
We have a opening for a Customer Solutions Representative.
Must be able to work various shifts per week.
Requirements
Manpower is currently hiring for a dynamic Customer Solutions Representative for one of our top clients located in Irvine, California!
Main Responsibilities:
- This position is inbound and outbound-call intensive
- Provides hardware dispatch support to select TABS, EID, GEM accounts
- Facilitating hardware repair calls and transmit dispatch information to the appropriate servicing dealer
- Responsible for answering inbound calls, dispatching trouble tickets, document contacts, follow-up to confirm case was dispatched and facilitating inbound trouble ticket calls
- Provide performance reports to EID's manager of support operations
- Minimum six (6) months helpdesk, and/or customer service experience
- Strong oral and written communication skills
- Strong problem solving and follow-up skills
- Strong knowledge of Microsoft Office products
- Location: Irvine, California 92618
- Length of Contract: One year
- Working Hours: 5:00 am to 5:00 pm, Monday to Friday
Also, please create a profile on www.manpowerjobs.com prior to contacting the recruiter above regarding this job posting.
Manpower is an Equal Employment Opportunity (EEO) Employer
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