Operations Analyst - Full-time

DISH is an innovative industry leader distinguished by its pioneering spirit. Ever since our establishment in 1980, we’ve been the ideal workplace for people with adventurous spirit and creativity, smart risk takers and aggressive winners - all those for whom the status quo just isn’t enough. Our Fortune 200 Company continues to define the curve in television entertainment. We are always improving and extending our products and delivering greater value to people, including our workforce of 20,000 plus. Come explore the big picture with us!

Intelligence. Creativity. Innovation. These are the things you’ll find at DISH, the pioneer in television entertainment. We offer flexible career paths for dynamic, talented individuals who are ready to be rewarded and recognized. It’s our way of giving back to exceptional people who have kept us at the forefront of our industry.

• Bachelor's degree (B. A.) from four-year college or university; or at least three years related experience and/or training; or equivalent combination of education and experience
• Able to write reports/correspondence/procedure manuals, and present information 
• Respond to questions from managers/customers/general public

• Proficiency with Microsoft Word and Excel

• Ability to define problems, collect data, establish facts, and draw valid conclusions

• Ability to interpret an extensive variety of technical and non-technical instructions and deal with several abstract and concrete variables

• Spanish bilingual preferred but not required

The Operations Analyst I will assist our Sales Operations department in monitoring current and newly developed operation policies, procedures, and systems among multiple departments or locations.  In addition the Operations Analyst will be responsible for the following:

• Assists in analysis of current procedures in order to make recommendations to promote effective operations within the department
• Assists in the completion of projects by following general guidelines established by superiors
• Assists in the preparation of alternatives for review for enhancements to operational policies, procedures, and systems
• Assists management with communication tactics and materials to facilitate changes in business policy, procedures, and system implementations
• Evaluates performance against established metrics to determine acceptable levels of quality or efficiency for various business functions and units
• Builds and applies broad knowledge of practices and procedures in area of expertise
• Other duties as required.  This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position

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