The job below is no longer available.
You might also like
in Carlsbad, CA
- $23
est. per hour Staples • 4h agoUrgently hiring 4.7 mi Use left and right arrow keys to navigate - $16
est. per hour Staples • 4h agoUrgently hiring 4.7 mi Use left and right arrow keys to navigate 
$30 - $40Verified per hour Premier KIA of Carlsbad • 24h agoExcellent pay Urgently hiring 1.8 mi Use left and right arrow keys to navigate- $23
est. per hour Redwood Family Care Network • 6h agoUrgently hiring 19.7 mi Use left and right arrow keys to navigate - $23
est. per hour Redwood Family Care Network • 6h agoUrgently hiring 19.7 mi Use left and right arrow keys to navigate
Senior Technology Support Analyst - Carlsbad, CA - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Carlsbad, CA Carlsbad, California |
About this job
Position Description:
Positions in this function provide local technical support to UnitedHealth Groups computer user community. Includes installations, upgrades, computing problem resolution, diagnosis of issue severity, recovery and project implementation.
Primary Responsibilities:
- Provide technical support for IT equipment, software, and automation systems
- Provide technical knowledge on new technical designs
- Schedule technical upgrades/changes with third party vendors or internal teams
- Gain knowledge of the application processing, vital business functions, SLA's, and application interfaces
- Understand and embrace the SSS organization's Policies, Processes and Procedures
- Provide remote support when required
- Flexible shifts will be required
- Basic, structured, standard approach to work
Requirements
Required Qualifications:
- 2+ years' Microsoft server operating system experience (Windows 2003, 2008)
- 2+ years' experience with desktop support (Windows 7) and desktop deployment software
- Previous hands-on experience with Microsoft SQL or Access Databases
- Previous experience with help desk systems
- General knowledge with serial based communications
- Basic understanding of common networking
- Bachelor's degree or HS Diploma / GED plus 4+ years equivalent experience
Preferred Qualifications:
- Basic understanding of DC electrical circuits.
- Software programming background in C++,C#, VbScript
- Previous experience with PowerShell
- Experience with automation systems and automation controls
- A+ and Net+ Certification
- Previous experience with Red Hat Linux (or equivalent)
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.