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in Baltimore, MD

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Hours Full-time, Part-time
Location Baltimore, MD
Baltimore, Maryland

About this job


We'll put you in the driver's seat on vital projects that have strategic importance to our mission of helping people lead healthier lives. Yes, we share a mission that inspires. We need your organizational talents and business discipline to help fuel ours. It's the opportunity to do your life's best work.(sm)

Join us to conduct and manage outcomes of various studies that include analyzing, reviewing, forecasting, trending, and presenting information for operational and business planning. Support short and long term operational/strategic business activities - by developing, enhancing and maintaining operational information and models. Develop and implement effective/strategic business solutions through research and analysis of data and business processes.


 


Primary Responsibilities:



  • Document and change control process related to Payment Integrity projects and programs

  • Apply analytical/quantitative approach to problem solving and identifying new opportunities for increasing program efficiency and performance

  • Lead requirements analysis and verification, ensuring that business requirement statements are complete, traceable, and verifiable and that the solutions align with the business needs/objectives

  • Work closely with all levels of personnel, including executive level staff, to quickly identify and quantify operational issues or risks to the plan

  • Define comprehensive workflows to reflect efficiency, innovation, and solid decision making skills

  • Collaborate with various teams and skill sets

  • Creating and documenting business and reporting requirements for new and existing projects

  • Evaluate data collected through task analysis, data analysis, business process, surveys and workgroup sessions

  • Develop Your Team and Plan to Solve kick off session and creating and managing project plans

  • Ensure communication is constant and consistent to drive your projects goals and objectives and to ensure your stakeholders and leaders are up to date on progress, risks, and successes

  • Develop reports to monitor and oversee the process modification

  • Ensure all project documentation is complete and change management is now deployed for post-production or break/fix, etc

  • Demonstrate leadership by coordinating the requirements, specifications, and user acceptance testing efforts

  • Take the project from start to finish

  • Effectively communicate project expectations and progress to team members and stakeholders in a timely and clear fashion

  • Understand the short & long-term business and technology objectives for the department and adjust accordingly

  • Control scope and expectations

  • Keep your leadership team informed of issues, risks, and decisions that need executive level sponsorship

  • Set and uphold a high standard of operational performance throughout the team and vendors

  • Extract data on an as-needed basis


Requirements


Required Qualifications:



  • Bachelor's degree in Computer Science or related field

  • 5+ years experience as a Business and/or Operations Analyst or relevant experience

  • 3+ years progressive experience in Information Technology and/or Operations

Preferred qualifications:



  •  Master's degree

  • Prior experience in Medicare and Medicaid

  • Prior experience in health plan operations

  • Demonstrated experience with process improvement, process documentation and re-engineering

  • Prior experience managing vendor relationships

  • Strong technical skills and ability to pick up new technologies quickly

  • Solid experience of structured requirements management utilizing industry standard techniques (process modeling, data modeling, use cases, JAD, case tools, etc.)

  • Sound knowledge of SQL and experience with data extraction methodologies

  • Extensive professional experience in data analysis and report design/development

  • Solid project management skills

  • Advanced skills in MS Word, Visio, Excel and SharePoint

  • Strong technical writing skills

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 17 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.SM




Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.


 


Job Keywords: analysis, data analysis, business analysis, senior business analysis, senior data analysis, business requirements, Baltimore, MD