Baby Depot Specialist - Full-time / Part-time

Shift: Flexable
Status:

Bring your passion for fashion to today's Burlington Coat Factory. If you are interested in a career in retail, consider joining one of the largest off price retailers of apparel and home furnishings in the nation. We always have a large selection of quality name brand merchandise at huge savings; coats, clothing and shoes for the whole family, fashionable accessories, home decor, and everything for baby. Burlington means one-stop shopping for labels you love at prices you love even more. With more than 450 stores, we're always looking for good talent that can drive results.

General Purpose of Position:
This individual will provide superior customer service to our customers, drive the sales and profitability of the Baby Depot department, and safeguard company assets. As part of the sales team, the Baby Depot Customer Specialist is a product expert who deals directly with customers on all Baby Depot merchandise and will assist in the execution of merchandising and operational functions to Company Standards.

Focus of Position:

• Positively demonstrate the company’s Core Values by developing trust and respect among peers and management, working in teams and partnering with others through collaborative work ethics, and driving business results by placing a high priority on detail and accuracy to successfully complete all tasks
• Deliver excellent customer service and demonstrate a high degree of professionalism

Responsibilities:

• Actively engage customers in conversation and assist in the understanding, demonstration, description and selection of merchandise through solid product knowledge
• Aid customers in locating merchandise and communicate customer requests to management
• Maintain an awareness of all promotions and advertisements
• Assist in floor moves, merchandising, display maintenance, and housekeeping within the Baby Depot department
• Process and replenish all Baby Depot merchandise and monitor floor stock
• Participate in year-end inventory and cycle counts
• Accurately execute retail special orders (in house, phone and web) including accurate sales information to customer (cost, tax, and shipping fees), order fulfillment, payment and shipping. Accurately execute all merchandise recalls
• Support management team as a liaison to corporate merchant departments and regional support staff, by providing appropriate feedback on the availability of requested products and services and for improving the customer experience

Skills and Competencies:

• Ability to provide outstanding customer service
• Strong interpersonal, organization and follow-through skills
• Ability to read, count, and write to accurately complete all documentation
• Ability to adjust priorities and manage time wisely in a fast-paced environment
• Ability to communicate in a clear, concise, understandable manner, and listen attentively to others
• Ability to operate all equipment necessary to perform the job
• Ability to stand for extended periods, and to move and handle merchandise, which entails lifting, and perform all functions as set forth above

Requirements:

• Previous retail sales experience within a Big Box or Specialty environment preferred
• High School Diploma preferred
• Availability to meet minimum scheduling requirements as set forth by the company
• Strong interpersonal, communication, organization and follow-through skills

Our ideal candidates will be self motivated, team players, who have the desire to succeed. We care about our employees, have a supportive environment that values trust and respect, offer a competitive wage and benefits package that includes a generous paid time off plan, plus an associate discount, and a company matched 401(k) to name a few.

Burlington Coat Factory is an equal opportunity employer committed to workplace diversity.

Come join our team. You’re going to like it here!