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Account Representative I/II (Self-Pay) Murray, Utah
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Murray, Utah |
About this job
The Account Representative I/II (Self-Pay) is responsible for providing timely and efficient follow up and collection of all self pay balances and non-contracted insurance balances. Additionally, the Account Representative I/II (Self-Pay) is responsible for contacting patients via telephone regarding delinquent balances, reviewing and referring accounts for outside collection activity, developing budget plans, and posting all action codes related to patient's accounts in the Paperless Collection System (PCS).
A. Education
1. High School Diploma or GED
B. Experience
1. 1 year at Sutter Physician Services or other Health Care facility in a business office setting
C. Skills:
1. Must have training in the following EPIC classes:
* EPIC Registration
* EPIC Payment Posting
* EPIC Inquiry
* Claim Forms
* Rejection Reporting
* Microsoft applications: Word, Excel
2. This position generally requires a demonstrated ability to:
* Communicate effectively with others
* Perform basic mathematical calculations
* Possess basic clerical duties and prepare correspondence utilizing proper syntax, grammar and punctuation
* Demonstrated ability to accurately and efficiently work with a filing system
* Work in a Microsoft environment, including Word, Excel and Outlook
* Operate general office equipment, including a calculator, fax and copy machine, and a personal computer with internet use
3. Ability to work well with others in a team environment
4. Ability to maintain confidentiality
5. Ability to multi-task, produce quality work and meet deadlines in a fast paced environment
6. Excellent customer service skills
D. Other requirements
1. If employed at Sutter Physician Services, previous years' performance rating must have been at least a performance rating of "Strong Performance".
2. If employed at Sutter Physician Services, must have recommendation from the immediate Supervisor
3. If employed at Sutter Physician Services, must have approval of the BAR manager
A. Education
1. High School Diploma or GED
B. Experience
1. 1 year at Sutter Physician Services or other Health Care facility in a business office setting
C. Skills:
1. Must have training in the following EPIC classes:
* EPIC Registration
* EPIC Payment Posting
* EPIC Inquiry
* Claim Forms
* Rejection Reporting
* Microsoft applications: Word, Excel
2. This position generally requires a demonstrated ability to:
* Communicate effectively with others
* Perform basic mathematical calculations
* Possess basic clerical duties and prepare correspondence utilizing proper syntax, grammar and punctuation
* Demonstrated ability to accurately and efficiently work with a filing system
* Work in a Microsoft environment, including Word, Excel and Outlook
* Operate general office equipment, including a calculator, fax and copy machine, and a personal computer with internet use
3. Ability to work well with others in a team environment
4. Ability to maintain confidentiality
5. Ability to multi-task, produce quality work and meet deadlines in a fast paced environment
6. Excellent customer service skills
D. Other requirements
1. If employed at Sutter Physician Services, previous years' performance rating must have been at least a performance rating of "Strong Performance".
2. If employed at Sutter Physician Services, must have recommendation from the immediate Supervisor
3. If employed at Sutter Physician Services, must have approval of the BAR manager