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About this job

Opportunity Snapshot

Discover Goodwill is dedicated to helping people reach their highest level of personal and economic independence. With over 1,000 employees and 20 diverse programs, Goodwill is a service-oriented organization focused on maximizing individual abilities.

The Personal Care Provider will work in the homes of our clients and perform direct service tasks as outlined in the plan of care. These duties include: housekeeping, home management, personal care and emotional support. It is important that the PCP have the ability to interact and work cooperatively and effectively with clients, coworkers, supervisors, family members, and community referral sources. The PCP must be able to perform general homemaking skills, demonstrate excellent customer service skills, make common sense decisions and perform duties as required. The PCP must also communicate effectively, conduct self in a professional manner and maintain a professional appearance that enhances the firm’s reputation. The PCP must also respect confidentiality of each client.

The Personal Care Provider will engage the individual (and family members whenever possible) in all activities, encourage individual independence in the performance of all tasks, communicate in a timely manner and keep the Scheduling Supervisor informed of progress, considerations and any pertinent information regarding the client’s care. The Personal Care Providers will also utilize their own talents, skills and interests to help form a relationship with each client and seek guidance when needed. The PCP will deal effectively and calmly with non-routine situations following accepted guidelines and perform other duties as required by the Scheduling Supervisor, participating in staff meetings and trainings as required. The PCP will also maintain good working knowledge of Goodwill Industries policies and procedures, performing additional related duties as requested by the Scheduling Supervisor.

The Personal Care Provider will work as part of a team of professionals and help ensure we make the best use of our resources to help achieve our mission. It is critical that the PCP maintain complete and accurate data and client records as required for this program.

What Else You'll Bring to the Table
  • 6 months experience providing homemaker or personal care services
  • A valid Colorado driver’s license
  • Current automobile insurance and reliable vehicle
  • Must be flexible and professional at all times
  • Ability to relate professionally and effectively to fellow employees, and program participants
  • Criminal background check and willingness to submit to random drug screenings is required
  • Geriatric, medical and/or home-care experience a plus


What's in It for You

High visibility and influence -- We are a not for profit organization with a stellar reputation in our community.

Great work environment -- We understand the importance of investing in the right people, infrastructure, culture, technology, and solutions. You'll need to be comfortable in a fast paced and dynamic atmosphere. Nonetheless, we take the time to ensure we do things right.

Creativity in a new approach -- If you're ready to leave behind the cookie cutter mentality and showcase your innovation with a blank slate, join the club: We're bringing a fresh approach to our Rehabilitation Department and we will expect you to be integral part of the changes.

Work/life balance -- We are committed to helping you balance work with the other commitments in your life, and we'll make sure your workload is realistic. At the same time, within that context, we'll look to you to remain flexible when the situation calls for it.

Competitive compensation -- In order to attract and retain top talent, we're offering a commensurate wage that is based on: 1) your experience, and 2) the hours you can work (flexibility and the ability to work over 30 hours pays a higher rate).

More About Your Role

To be sure we're providing a complete picture, here are some additional details about your role:

Your responsibilities will include:

· Completing “Clockworks” which is our timekeeping system accurately and punctually

· Demonstrating flexibility

· Reporting important changes observed in the client’s home

· Completing incident reports as deemed necessary

· Conducting self in a professional manner and maintaining a professional appearance that enhances the firm’s reputation

· Communicating routinely and consistently with supervisors

· Dealing effectively and calmly with non-routine situations and following acceptable protocol guidelines

· Participating in all trainings and completing additional training as needed (12 hours of training annually is currently required)

Keys to Success

To excel in this role you will have to provide exceptional support to your clients and supervisors. You also will need to take a hands-on approach and contribute beyond your job description, as everyone at Discover Goodwill does. If this sounds like the right mix of challenge and opportunity for you, and you meet the minimum qualifications, we want to hear from you!

Location: Various homes throughout El Paso and Teller County.

Discover Goodwill of Southern & Western Colorado is dedicated to employing and advancing individuals with disabilities and/or protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status.