Room Attendant - Wyndham Pittsburgh University Center

Looking for a job as a Room Attendant? Well look no further. The Wyndham Pittsburgh University Center is looking for room attendants to clean the guest rooms in the hotel.

TheWyndham Pittsburgh University Center is located on the University of Pittsburgh campus, in the heart of Oakland . It is several blocks from Carnegie Mellon University as well as several UPMC hospitals. This 251 room hotel offers a full-service restaurant and lounge, 7,333-sq foot of meeting space, and an indoor heated pool. Nearby attractions include Heinz Field, Consol Energy Center , PNC Park , Kennywood Park , Sandcastle Waterpark, the Carnegie Museum of Art and Natural History, and Point State Park . Our employees enjoy free parking, a free meal when working, and discounted hotel rooms throughout the company. We are less than a block away from public transportation.

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Fundamental Requirements:

Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

Thoroughly clean guestrooms according to standards.

Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.

Remove all trash and dirty linen from guestrooms and hallways.

Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable).

Restock housekeeping cleaning cart for next day's use.

Replenish chemical bottles.

Clean room with the door closed according to standards, unless requested to do otherwise by the guest.

Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.

Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.

Handle items for "Lost and Found" according to the standards.

Ensure overall guest satisfaction.

General Requirements:

Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

Attend all hotel required meetings and trainings.

Maintain regular attendance in compliance with Wyndham Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel.

Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

Comply with Wyndham Hotel Group Standards and regulations to encourage safe and efficient hotel operations.

Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.

Must be able to cross-train in other hotel related areas.

Must be able to maintain confidentiality of information.

Must be able to show initiative, including anticipating guest or operational needs.

Perform other duties as requested by management.

Maintain a warm and friendly demeanor at all times.

Education & Experience:

High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Physical requirements:

Flexible and long hours sometimes required.

Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Ability to stand during entire shift.

WMH is an equal opportunity employer. M/F/D/V