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Casino Cage Cashier - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | baltimore, Maryland |
About this job
JOB SUMMARY:
Reporting directly to the Cage Supervisor, the Casino Cashier is responsible for all cash service needs of our casino guests while maintaining appropriate accountability for inventory. Delivers truly great guest service while performing transactions such as chip and token redemption, check cashing and credit card cash advance, along with servicing our in house check-cashing players.
KEY JOB FUNCTIONS : * Provides prompt, friendly, and courteous service to all guests while following company and gaming regulations
* Conducts all transactions in a confidential manner
* Performs all types of money-handling functions including check cashing and converting coin, tokens, and gaming chips into currency
* Counts money and chips and reconciles banks
* Orders currency to refill supplies
* Accepts, delivers, and issues credit card cash to customers
* Dispenses coins/chips to other cashiers
* Processes funds transactions for the cashiering department and other casino personnel
* Performs transactions under surveillance
* Processes new check cashing applications
* Records information regarding transactions on reports and forms
* Maintains internal controls with reports describing errors and discrepancies
* Collaborates with work-group and all support departments to ensure player satisfaction
* Communicates all relevant information to co-workers and management to maintain consistency and avoid potential problems
* Works with team members to achieve common goals
* Maintains high standards of courtesy, professionalism and discretion in all communications to, about, or with customers including their arrangements and finances
* Maintains confidentiality of all player accounts
* Maintains security and confidentiality of files, records, and lists
Qualifications:
EDUCATION and/or EXPERIENCE:
* Must have a high school diploma or GED
* Must be at least 21 years of age
QUALIFICATIONS:
* Must have cash handling expereince
* Must present a well-groomed appearance
* Must demonstrate the ability to add, subtract, multiply, and divide without the use of a calculator
* One year previous United States currency money handling work experience preferred
* Must read, write, speak, and understand English
* Must be willing to serve customers from a variety of backgrounds
* Must be willing to work nights, weekends, and holidays and work overtime
* Able to pass mandated regulation and department testing
WORK ENVIRONMENT:
* Must be able to work independently
* Must be able to sit, stand or walk for long periods of time (4 hours)
* Must be able to respond calmly and make rational decisions when handling employee conflicts
* Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator
* Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel
* Respond to visual and aural cues
* Must have the manual dexterity to operate a computer and other necessary office equipment
* Must be able to tolerate areas containing dust, loud noises and bright lights
* Must be able to work varied shifts, weekends and holidays as needed
* Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives
* Ability to speak distinctly and persuasively
* Must be able to read, write, speak, and understand English
Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
As part of Caesars Entertainment's employment process, finalist candidates will be required to complete a background check, prior to an offer being extended. These background checks include:
Prior Employment Verification Education Verification Social Security Trace Criminal Background Check Drug Screen Motor Vehicles Records (where required for position)
Reporting directly to the Cage Supervisor, the Casino Cashier is responsible for all cash service needs of our casino guests while maintaining appropriate accountability for inventory. Delivers truly great guest service while performing transactions such as chip and token redemption, check cashing and credit card cash advance, along with servicing our in house check-cashing players.
KEY JOB FUNCTIONS : * Provides prompt, friendly, and courteous service to all guests while following company and gaming regulations
* Conducts all transactions in a confidential manner
* Performs all types of money-handling functions including check cashing and converting coin, tokens, and gaming chips into currency
* Counts money and chips and reconciles banks
* Orders currency to refill supplies
* Accepts, delivers, and issues credit card cash to customers
* Dispenses coins/chips to other cashiers
* Processes funds transactions for the cashiering department and other casino personnel
* Performs transactions under surveillance
* Processes new check cashing applications
* Records information regarding transactions on reports and forms
* Maintains internal controls with reports describing errors and discrepancies
* Collaborates with work-group and all support departments to ensure player satisfaction
* Communicates all relevant information to co-workers and management to maintain consistency and avoid potential problems
* Works with team members to achieve common goals
* Maintains high standards of courtesy, professionalism and discretion in all communications to, about, or with customers including their arrangements and finances
* Maintains confidentiality of all player accounts
* Maintains security and confidentiality of files, records, and lists
Qualifications:
EDUCATION and/or EXPERIENCE:
* Must have a high school diploma or GED
* Must be at least 21 years of age
QUALIFICATIONS:
* Must have cash handling expereince
* Must present a well-groomed appearance
* Must demonstrate the ability to add, subtract, multiply, and divide without the use of a calculator
* One year previous United States currency money handling work experience preferred
* Must read, write, speak, and understand English
* Must be willing to serve customers from a variety of backgrounds
* Must be willing to work nights, weekends, and holidays and work overtime
* Able to pass mandated regulation and department testing
WORK ENVIRONMENT:
* Must be able to work independently
* Must be able to sit, stand or walk for long periods of time (4 hours)
* Must be able to respond calmly and make rational decisions when handling employee conflicts
* Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator
* Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel
* Respond to visual and aural cues
* Must have the manual dexterity to operate a computer and other necessary office equipment
* Must be able to tolerate areas containing dust, loud noises and bright lights
* Must be able to work varied shifts, weekends and holidays as needed
* Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives
* Ability to speak distinctly and persuasively
* Must be able to read, write, speak, and understand English
Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
As part of Caesars Entertainment's employment process, finalist candidates will be required to complete a background check, prior to an offer being extended. These background checks include:
Prior Employment Verification Education Verification Social Security Trace Criminal Background Check Drug Screen Motor Vehicles Records (where required for position)