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Bar Helper - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Cherokee, North Carolina |
About this job
Responsible for providing fast, friendly and courteous service to every customer every time while taking, entertaining and serving beverage orders.
Job Description:
JOB ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE:
Provide fast, friendly, professional beverage service to casino guest and beverage servers
Prepare beverages as ordered
Build relationships with guests
Keep bar area clean and stock workstation in accordance with established health and safety guidelines
Exhibit sound decision-making with emphasis on motivating team and maintaining high morale
Be a participative member of the team by volunteering and being involved with projects, committees, and task forces by providing input and suggestions. Contribute to the improvement of the business with ideas
Facilitate change effort within the department and the casino
Work with other departments for the overall good of the casino
Adhere to regulatory, departmental and company policies in an ethical manner
Monitor guest consumption of alcohol and intervenes as needed according to guidelines
Follow guidelines of the EBCI liquor laws as defined by the Tribal ABC Board
Qualifications:
MINIMUM QUALIFICATIONS:
High school diploma/G.E.D. preferred
Six months prior customer service experience preferred
CARE certification required
Must demonstrate the following essential knowledge and skills:
Excellent interpersonal skills
Willing to learn and be adaptable
Attention to detail/Observant
Documented teamwork behaviors and attitudes
Professional appearance and grooming
Must meet professional appearance standards as prescribed by company policy
Available to work required schedule which may include nights, weekends, holidays, and overtime as needed
Knowledge of beverage operations
APPEARANCE REQUIREMENTS:
Overall Guidelines (applied equally to male/female):
*Appearance: Must maintain Personal Best image portrayed at time of hire
*Jewelry, if issued, must be worn. Otherwise, tasteful and simple jewelry is permitted; no large chokers, chains or bracelets
*No faddish hairstyles or unnatural colors are permitted
Males:
*Hair must not extend below top of shirt collar. Ponytails are prohibited
*Hands and fingernails must be clean and nails neatly trimmed at all times. No colored polish is permitted
*Eye and facial makeup is not permitted
*Shoes will be solid black leather or leather type with rubber (non-slip) soles
Females:
*Hair must be teased, curled, or styled every day you work. Hair must be worn down at all times, no exceptions
*Nail polish can be clear, white, pink or red color only. No exotic nail art or length
*Makeup (face powder, blush and mascara) must be worn and applied in complimentary colors. Lip color must be worn at all times
*Shoes will be solid black leather or leather type with rubber (non-slip) soles
PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:
Must be able to attend to multiple priorities simultaneously
Must be able to lift 70 pounds
Must be able to maneuver and tap a keg weighing 165 pounds
Must be able to be on feet for 8 hour shift
Must be able to bend, reach, kneel, twist and grasp
Must be able to have exposure to secondhand smoke
Must be able to respond to visual and aural cues
Must be able to read, write and speak correct English
This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Entertainment, Inc. reserves the right to make changes in the above job description whenever necessary. 7.14.10
Job Description:
JOB ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE:
Provide fast, friendly, professional beverage service to casino guest and beverage servers
Prepare beverages as ordered
Build relationships with guests
Keep bar area clean and stock workstation in accordance with established health and safety guidelines
Exhibit sound decision-making with emphasis on motivating team and maintaining high morale
Be a participative member of the team by volunteering and being involved with projects, committees, and task forces by providing input and suggestions. Contribute to the improvement of the business with ideas
Facilitate change effort within the department and the casino
Work with other departments for the overall good of the casino
Adhere to regulatory, departmental and company policies in an ethical manner
Monitor guest consumption of alcohol and intervenes as needed according to guidelines
Follow guidelines of the EBCI liquor laws as defined by the Tribal ABC Board
Qualifications:
MINIMUM QUALIFICATIONS:
High school diploma/G.E.D. preferred
Six months prior customer service experience preferred
CARE certification required
Must demonstrate the following essential knowledge and skills:
Excellent interpersonal skills
Willing to learn and be adaptable
Attention to detail/Observant
Documented teamwork behaviors and attitudes
Professional appearance and grooming
Must meet professional appearance standards as prescribed by company policy
Available to work required schedule which may include nights, weekends, holidays, and overtime as needed
Knowledge of beverage operations
APPEARANCE REQUIREMENTS:
Overall Guidelines (applied equally to male/female):
*Appearance: Must maintain Personal Best image portrayed at time of hire
*Jewelry, if issued, must be worn. Otherwise, tasteful and simple jewelry is permitted; no large chokers, chains or bracelets
*No faddish hairstyles or unnatural colors are permitted
Males:
*Hair must not extend below top of shirt collar. Ponytails are prohibited
*Hands and fingernails must be clean and nails neatly trimmed at all times. No colored polish is permitted
*Eye and facial makeup is not permitted
*Shoes will be solid black leather or leather type with rubber (non-slip) soles
Females:
*Hair must be teased, curled, or styled every day you work. Hair must be worn down at all times, no exceptions
*Nail polish can be clear, white, pink or red color only. No exotic nail art or length
*Makeup (face powder, blush and mascara) must be worn and applied in complimentary colors. Lip color must be worn at all times
*Shoes will be solid black leather or leather type with rubber (non-slip) soles
PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:
Must be able to attend to multiple priorities simultaneously
Must be able to lift 70 pounds
Must be able to maneuver and tap a keg weighing 165 pounds
Must be able to be on feet for 8 hour shift
Must be able to bend, reach, kneel, twist and grasp
Must be able to have exposure to secondhand smoke
Must be able to respond to visual and aural cues
Must be able to read, write and speak correct English
This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Entertainment, Inc. reserves the right to make changes in the above job description whenever necessary. 7.14.10
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