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in Owings Mills, MD

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Hours Full-time, Part-time
Location Owings Mills, MD
Owings Mills, Maryland

About this job

We have a full-time/part-time opening for a Desktop Support Engineer.

Must be able to work various shifts per week.

Requirements

Job Title:
Desktop Support Engineer

Location:
Owings Mills, MD

Duration
1+ yr. contract (strong possibility of extensions)

As level 2 support, the Desktop Support Technician provides users with guidance and support by taking ownership of Desktop problem resolution. The Technician acts as a key contact for on-site and remote users for PC and production problems and inquiries. The Desktop Support Technician installs and supports software, peripheral hardware devices, and all PCs built by PC build team, to include end of lease PC replacements. The Desktop Support team provides constructive feedback to the Desktop Support Manager to improve our environment and empower level 1 resources to resolve issues on the customers first call. Desktop Support also provides routine off-hour and weekend support through a rotation schedule, and may be called on to provide emergency Business Continuity / DR support

 

Experis is an Equal Opportunity Employer (EOE/AA)