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in Rock Springs, WY

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Hours Full-time, Part-time
Location 400 N Center Street
Rock Springs, Wyoming

About this job

The Key Lead is a supervisor who focuses on the consumer, executes tasks and assists in hardware store operations including opening and closing tasks.

The ideal candidate for this position will:

  • Instill the operating culture to offer legendary customer service
  • Proficiently open and close the store according to policy and procedures
  • Initiate, delegate and complete a daily, weekly, monthly and quarterly task list
  • Participate in store safety and training initiatives
  • Resolve customer and employee concerns in timely and satisfactory manner according to company policies
  • Set a positive example by following company procedures and positive communication
  • Proficiency in the store checklists, Acenet, Eagle and POS computers
  • Will be trained in all of the basic departments and services in the store including mix paint, cut keys, fill propane, cashiering, Ace return policy, stocking freight

Requirements

  • Excellent customer service skills including a positive “can do” attitude
  • Punctual and reliable with open availability
  • Ability to multi-task and delegate
  • Willing to handle all requests or customer service issues promptly and professionally
  • Home improvement knowledge a plus
  • Ability to lift 20-40 pounds consistently throughout the day

Benefits and Compensation

  • Competitive compensation
  • Quarterly bonus potential
  • 40 +/- hour a week position
  • Store discount
  • Paid vacation time, personal time, paid holidays after reaching full time status
  • Employee benefits including dental, vision, group life insurance, long term disability insurance after earning full time status
  • 401(k) Retirement Plan with match after 1 year of service
  • Opportunity to grow with company
  • Fun and active work environment

Job Benefits

Benefits and Compensation:

  • Competitive compensation
  • 40 +/- hour a week position
  • Store discount
  • Paid vacation time, personal time, paid holidays after earning full time status
  • Employee benefits including dental, vision, group life insurance, long term disability insurance after earning full time status
  • 401(k) Retirement Plan with match after 1 year of service
  • Opportunity to grow with company
  • Fun and active work environment