Repair Service Technician - Full-time

Summary: Ensure satisfaction to customers by restoring merchandise that has been damaged or manufacturer defects. This position requires candidate to work inside the shop or on the dock ensuring outbound shipments are accurate and free of damage.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Knowledge of and ability to repair wood products, burn ins, color matching, panel replacement, adjustment of drawers, doors, glides as well as other components
Knowledge of and ability to repair upholstered products stitching, panel replacements mechanism/spring repair or replacements, frame repairs buttons, as well as other components
Assist co-workers as needed to meet goals and ensure the smooth operation of the department
Must be available to work a flexible schedule, weekends and holidays
Conducts operations in compliance with OSHA standards
Conducts operations in a manner that promotes safety
Ensures that the correct number and type of product is loaded and shipped
Maintains a clean free from debris warehouse floor
Meet company standards for productivity

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

Knowledge - .Effective memory skills, good hand eye coordination, dependability, ability to follow directions and a strong willingness to learn.
Mental Effort -- Above average concentration, above average memory; taking into consideration the amount of responsibility and product, above average time pressure and decision making
Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; participates in meetings. Writes clearly and informatively.
Team Work - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed; recognizes accomplishments of other team members.
Diversity & Ethics - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment; treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan; is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time; follows policies and procedures; completes administrative tasks correctly and on time.
Initiative - Volunteers readily; undertakes self-development activities.
Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values.
Adaptability - Adapts to changes in the work environment; able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Other Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience
High school diploma or general education degree (GED). One to two years of related experience.

Skills and Qualifications: A positive and pleasant personality, verbal communication, professionalism, sensitivity to confidential matters, organization team work.

Please submit your resume if you feel as if you can meet most/all job duties and responsibilities.


Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.

-Knowledge of and ability to repair wood products, burn ins, color matching, panel replacement, adjustment of drawers, doors, glides as well as other components -Conducts operations in compliance with OSHA standards -Must be available to work a flexible schedule, weekends and holidays