Bartender - Full-time / Part-time

Job Description

• A Ted’s Montana Grill Bartender is a fundamental member of our Front-of-the-House team.
• A Bartender is responsible for welcoming our guests and serving drinks and food in a courteous and timely manner.
• Bartender will help create an atmosphere of hospitality ensuring a remarkable experience for our Guests.
• Bartender also provides service to the Servers by making drinks for the service bar.

Essential Functions:

As a Bartender your job responsibilities include, but are not limited to:

• Greets all Bar Guests within 1 minute with a warm smile, welcoming them to Ted’s.
• Suggestively sells Ted’s fresh, made from scratch food; describes menu items and daily Feature Items.
• Assists Guests in the ordering process by making recommendations.
• Up-sells non-alcoholic and alcoholic beverages.
• Delivers drinks, food, and dessert in a timely manner.
• Enters and processes all food and beverage orders in the Point-of-Sale system.
• Communicates with Guests during their entire meal to ensure they are enjoying their dining experience.
• Supports Servers in providing quality Guest Service by preparing drinks and milkshakes for them in a timely and accurate manner.
• Performs a “Quality Check” within one minute of food delivery to make sure the Guests have everything they need to enjoy the meal.
• Informs Management immediately of any re-cooks.
• Practices alcohol awareness and exercises good judgment when serving Guests alcohol to comply with applicable laws.
• Pre-busses Bar in front of Guests to ensure cleanliness and Guest comfort while dining.
• Delivers the check and processes payment promptly.
• Wishes the Guest a warm farewell and invites them to return.
• Busses and resets the Bar within one minute of Guest’s departure.
• Stocks Bar area with appropriate supplies to help other Bartenders meet Guest’s needs and provide quality Guest Service.
• Follows recipes accurately by using the appropriate equipment serve a great product and to minimize waste.
• Cleans and stores glassware by following proper procedures to minimize breakage of items.
• Follows all cleanliness and sanitation procedures including frequent hand-washing.
• Notifies a Manager immediately if a Guest is injured or has a complaint.
• Completes all side-work as directed.
• Follows the check-out procedures and submits all monies owed to the restaurant at the end of the shift.
• Follows all Ted’s Montana Grill Policies and Procedures.
• Maintains professional, composed and calm demeanor at all times.
• Notifies a Manager immediately if a Guest is injured or has a complaint.
• Assists in an entire team effort.
• All other duties as assigned.

Professionalism and Style Expectations:

The following is expected of every Team Member and Manager at Ted’s Montana Grill:

• Serves great food with great service and a great attitude.
• Projects and assignments are completed thoroughly, professionally and with care in a timely manner.
• Adjusts to high pressure situations and is open to change.
• Assumes responsibility for personal growth and development.
• Conducts themselves (acts & dresses) professionally at all times while setting the standard for all Team Members.
• Understands and communicates the TMG Mission Statement and Core Values.
• Expresses ideas and conveys information clearly, effectively and professionally.
• Works to resolve disagreements; is respectful of peers and co-workers.

Knowledge and Skills:

Special Skills or knowledge necessary for this position:

• Full-Service Restaurant Experience is desired.
• Strong communication skills.
• Strong interpersonal skills. Able to communicate with individuals from diverse backgrounds.
• Organizational skills-Ability to be organized in a changing environment.
• Ability to maintain a calm professional demeanor during periods of uncertainty or crisis.

Essential Physical Requirements:

Daily physical requirements and/or number of pounds that may need to be lifted on the job:

• Stands during the entire shift.
• Reaches, bends, squats and lifts.
• Carries plates, lifts glass racks and boxes weighing up to 50 pounds up to 20 times per shift.
• Some exposure to smoke, steam, high temperatures and humidity.